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Quality Engineer

Date: Jan 21, 2022

Location: Ashland City, TN, US, 37015

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world, and, as a leading global water technology company, A. O. Smith Corporation is at the center of the trend. We are a $3 billion company with 144-year history and employ more than 16,000 men and women. With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, A. O. Smith has the global reach to serve customers worldwide. We have sales and distribution in more than 60 countries around the world. A. O. Smith is committed to continuous improvement, not just in its factories and its processes, but in its people.  We value people who are able to analyze problems and take rapid, decisive action. 


What is great about this opportunity?

  • You will be joining a stable, but growing organization committed to strong financial performance, strategic acquisitions, global expansion and the highest ethical standards of conduct.
  • You will be representing a company that makes products that improve quality of life and are considered top of the line.
  • You will be joining a cohesive team that supports each other in accomplishing shared goals.

Primary Function

The Quality Engineer is responsible for maintaining production quality and quality management systems in a high-volume manufacturing environment, while coordinating many quality-specific activities relevant to the business’s top level goals and objectives. This position reports directly to the site Quality Manager and has no direct reports.


  • Investigate and address customer concerns regarding quality and the customer experience.
  • Lead and facilitate meetings to drive improvement in plant KPI’s.
  • Work cross functionally to investigate and define root causes to issues as they arise.
  • Collect various sets of data and lead area cross functional teams on metric improvement initiatives.
  • Develop and maintain process and product control plans.
  • Participate in PFMEA’s.
  • Review manufacturing process and procedural documents for accuracy and approvals.
  • Works with all business units at the operational and corporate level to drive process improvements, identifying compliance to customer service standards and strategies for consistent, repeatable, and flawless execution.
  • Responsible to evaluate and provide recommendations to production issues discovered on the shop floor. This includes data collecting, research, facilitating and collaborating with other team members to drive improvement.
  • Evaluate plant operations and procedures to improve safety, quality, productivity, improved throughput, reduce non-value-added activities, improve operation efficiencies and promote a safer and more ergonomic working environment.
  • Identify, lead and execute projects that target improvements to key plant metrics: safety, quality, on-time delivery and efficiency. 
  • Proficient in statistical analysis tools and understands how and when to apply them based on the situation and specific needs.


  • Bachelors degree in Industrial Engineering or Engineering required.
  • 3-5 years of experience in process improvement, quality and analysis in a manufacturing environment.
  • Proven experience using Six Sigma and Lean methodologies to drive process improvements. 
  • Green Belt or higher certification preferred.
  • Statistical background with proficiency in statistical tool and techniques.
  • Proficient with Minitab, Microsoft Office, Auto CAD.
  • Prior experience with SAP a plus.

We Offer

Great people make our organization great and because of that, we offer an onsite A. O. Smith Company merchandise store for our employees, employee discounts on water filtration products, a competitive compensation plan and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: Quality Engineer, Manufacturing Engineer, Engineer, ERP, Engineering, Quality, Technology