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Continuous Improvement Engineer

Date: Jan 5, 2023

Location: Johnson City, TN, US, 37601

Company: A. O. Smith Corporation

Company / Location Information

We are one of the leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

Primary Function

The incumbent follows established engineering principles to determine the sequence of steps or processes required to fabricate and assemble products that meet the organization's standards of quality and cost.  This person also analyzes product specifications, parts drawings, and other engineering data to develop new production processes, estimate time requirements for each step, and prepares operation sheets.


  • Develop an annual Continuous Improvement Strategy for Johnson City locations.
  • Provides overall guidance of Continuous Improvement Program through matrix team consisting of all company functions.
  • Assists operations achieving measurable and sustainable improvement in key metrics such as efficiency, productivity and effectiveness of business and manufacturing processes.
  • Tracks Key Performance Indicators (KPI’s) and Key Improvement Priorities (KIP’s).   Assures root cause analysis and countermeasures have been taken to address deficiencies.
  • Leads company efforts by educating personnel on lean concepts and tools. 
  • Facilitates CI Kaizen events and tracks progress of improvement opportunities.
  • Facilitate learning opportunities regarding continuous improvement with other AOS facilities.  Provide corporate leadership as requested.

Role Specific Responsibilities

  • Gathers information to evaluate current work processes in order to determine the flow of work, time requirements, costs, and duration.
  • Applies various industrial engineering problem solving and productivity techniques to evaluate the improvement of recommended strategies and programs.
  • Instructs others in continuous process improvements, including the use of various problem solving and productivity techniques such as process mapping and cost time management.
  • Facilitates employee teams to build cohesiveness and improve the overall results of the respective teams' tasks.
  • Analyzes existing production processes and develops recommendations for changes to working methods or operation sequences that will minimize risks, costs, and wastage; increase yields and productivity; and improve the quality and consistency of final products.
  • Other duties may be assigned as needed.


  • Bachelor's degree in engineering or related field
  • 3+ years of related work experience or training
  • Change Management - Builds commitment and overcomes resistance; Prepares and supports those affected by change.
  • Business Acumen - Understands business implications of decisions.
  • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Conserves organizational resources.
  • Strategic Thinking - Develops strategies to achieve organizational goals.
  • Adaptability - Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Innovation - Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
  • Strong communication skills
  • Ability to facilitate meetings
  • Ability to observe and document work performed by others
  • Ability to observe and document process steps in automated work environments
  • Excellent understanding of Lean Manufacturing processes and concepts

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

Job Segment: Wastewater, Water Treatment, Manufacturing Engineer, Industrial Engineer, HVAC, Engineering, Operations