International Sales Manager - North America

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Directs export sales of Lochinvar Corporation by performing the following duties personally or through manufacturer’s representatives and customer service personnel.  The International Sales Manager - North America will serve as the principal liaison between our manufacturing representatives and other company personnel to fulfill out sales objectives.

Responsibilities

• To coordinate, monitor and support company export sales goals and objectives for applicable products and/or markets as stated in the “year plan.”
• Coordinates sales distribution by establishing sales territories, quotas, and goals, and advises dealers/distributors, and sales representatives concerning sales techniques.
• Analyzes sales statistics to formulate policy and to assist customer service personnel, manufacturer representatives and dealer/distributors in promoting sales of applicable product.
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates, and develops sales campaigns to accommodate goals of company.
• Reviews exchange rate of U.S. dollar against other currencies to insure both competitiveness and margin impact to Lochinvar
• To continuously research the competitive environment in which we operate and report noteworthy information to the VP Sales, along with recommendations for action.
• To provide the VP Sales with timely and factual information from the field or export markets on matters deserving attention.  Perform other related duties as assigned by VP

Additional Responsibilities

• Assists customer service personnel in expediting correspondence, bid requests, and credit collections to properly serve the export market.
• Assists in the arrangement of shipping details such as export licenses, customer declarations, and packing, shipping and routing of product.
• Periodically conducts product sales/service training to export sales personnel, manufacturer’s representatives and dealers/distributors or other customers.
• Conducts quarterly inventory report of our independent stocking representatives to insure conformance to our program requirements and submits results to VP Sales.
• Assists marketing and technical service departments within organization to prepare manuals and technical publications related to applicable export products.
• Analyzes and controls expenditures of division to conform to budgetary requirements.
• Provides the VP Sales with timely call and/or trip reports and monthly itineraries.

Qualifications

• Bachelor's degree (B. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
• Canadian experience required, Latin American experience is a plus.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to top management, public groups, and/or boards of directors.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area. 
• Ability to define problems, collect data, establish facts, and draw valid conclusions. 

Education

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.