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Senior SAP HCM System Analyst

Date: Nov 1, 2022

Location: Milwaukee, WI, US, 53224

Company: A. O. Smith Corporation

Company / Location Information

We are one of the leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.


Headquartered in Milwaukee, WI with manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the global reach to serve customers worldwide. A. O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  Recently named one of Milwaukee’s Top Places to Work, we care about our associates and have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. 

This role is eligible for a remote work schedule of up to two days remote work per week. New employees are eligible to apply after successfully completing their initial 90 days of employment and training.

Primary Function

Business outcomes and success are directly aligned with the quality of the talent in an organization. In driving sustainable growth Human Resources is a strategic business partner focused on supporting talent development and ensuring that the right resources are available at the right time. To continue providing this support, A. O. Smith is looking to add an HRIS Systems Analyst to our team. The Analyst will play a key role in developing and deploying our target state HRIS systems roadmap and supporting our history of innovation. Looking beyond the processes we have in place today, this role will search for opportunities to improve our business processes and directly lead the implementation efforts. To be successful in this role, you will have an eye for innovation, be proactive in seeking out improvement opportunities, and be deeply collaborative in nature. A combination of natural curiosity and attention to detail will help you thrive and grow at A. O. Smith.


  • Maintain detailed knowledge of the SAP HCM Module with a focus on process enhancement activities including blueprinting, system configuration, master data updates, testing, training, and post-launch support. Clearly, document process changes and updates maps as required.
  • Ensure that all business applications are running on the latest technical release and directly support the execution of the end-to-end upgrade lifecycle. Assess release notes and make recommendations for optimization of our current processes.
  • Identify and support end-user training needs; facilitate knowledge transfer sessions and educate internal administrators and end-users on processes and overall application functionality
  • Manage the daily operations of the SAP HCM Module including activities such as monitoring interfaces and master data management. Work closely with the applications support partner to ensure the deliverables and SLAs are met for the open incidents and service requests.
  • Use knowledge and understanding of the integration between SAP and SuccessFactors and the future strategic direction of the application roadmap to identify future impacts/changes.
  • Configure ad hoc reports, create, and monitor scheduled jobs for audit reports, work with the development team for developing custom reports and automation to send files to 3rd party vendors.
  • Lead HCM conversion projects for acquisitions which include organizational design, data loads, collaboration with the security team, identifying modifications for interfaces, change management, and cutover activities.
  • Collaborate with other HRIS application support team members for Kronos & Global Success Factors.


  • Bachelor’s degree or equivalent technology-based work experience within HRIS SAP space
  • Minimum 3 to 5 years related work experience
  • Experience supporting SAP – HR/Payroll/Benefits systems/procedures.
  • Understanding of timekeeping & time evaluation process.
  • Experience with reporting and analyzing HR data.
  • Hands-on configuration experience and a good understanding of the integration between SAP and other HRIS applications.
  • Ability to identify and cultivate relationships with key stakeholders representing HR functions and multiple levels.
  • Knowledgeable in current HR policies, practices, and ability to anticipate future trends affecting the business from a system and process perspective.
  • Interest to evolve from on-prem to cloud space and support the future state model as part of the global HRIS transformation.
  • Well-developed communication skills - both verbal and written.

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

This role is eligible for a remote work schedule of up to two days remote work per week. New employees are eligible to apply after successfully completing their initial 90 days of employment and training.

Nearest Major Market: Milwaukee

Job Segment: SAP, Systems Analyst, Payroll, Water Treatment, ERP, Technology, Finance, Engineering