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Master Data Manager

Date: Nov 23, 2021

Location: Nashville, TN, US, 37728

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3 billion company with over 140 years of history and 15,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide.


A.O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  Recognized by The Tennessean as one of the top Nashville area Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking.

Primary Function

The Master Data Manager is responsible for establishing and ensuring adherence to an enterprise data governance framework for data policies, standards and practices, both at the Department and functional Business Unit level, to achieve the required consistency, quality and protection to meet the overall business needs. In addition, this position is responsible for driving continuous improvement of the data quality in the Customer, Engineering, Finance, Human Resources (Employee), Materials, Product, and Vendor domains through development and oversight of the data owners, stewards, and custodians.

Scope of Responsibility

  • Provide oversight and direction to the Data Domain Owners, Stewards, and Custodians who are responsible for managing data within the domains across all business units and sites utilizing SAP.
  • Develop the Data Governance strategy and manage all aspects of the Data Governance program and roadmap including continuous improvement activities, departmental procedure development, business analytics, performance metrics, and reporting. 
  • Lead the Executive Steering Committee meetings to provide status updates to the strategic roadmap, benchmarking, compliance, performance, and internal measure comparisons.

Role Specific Responsibilities

  • Work with the business to create and grow the Master Data Creation and Management (MDCM) environment for A.O. Smith
  • Oversee the management and execution of the Data Governance Program and Roadmap.
  • Engage with all levels of the Data Governance structure, i.e. the Executive, Strategic, Tactical and Operational levels. 
  • Oversee functions related to the collection, aggregation, consolidation, maintenance, and distribution of data throughout the organization and ensure the integrity of the master data. .
  • Provide oversight of the data management system while ensuring the proper procedures are in place for maintaining data integrity.
  • Define, develop and measure data quality analytics and key performance indicators (KPIs).
  • Effectively analyze the probability and impact of risks identified through root cause analysis and effectively implement mitigation strategies.
  • Coordinate development and training of data quality practice.
  • Prepare planning, budgeting and forecasting activities for the Data Governance Organization.


  • Bachelor’s Degree (MBA preferred) 
  • 10-15 years of total Data Governance and Business experience in manufacturing environment
  • 3-5 years managing an enterprise-wide data quality program
  • Leadership/Interaction skills with executive management
  • Proven ability to lead through influence.
  • Strong understanding of data, data flows and how data supports various business processes in a manufacturing/supply chain environment
  • Executive-level presentation skills
  • Strategic business understanding and vision and the ability to translate strategy into tactical execution.
  • Understanding of data quality and data risk management, including understanding of standards, methods, processes, tools, and controls
  • PMP and /or CPIM/CIMP Certifications are a plus

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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