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PLM Technical Lead

Date: Aug 5, 2022

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information

Innovation has a name, and it is A.O. Smith, the global leader in water technology.  We have an outstanding opportunity for an experienced PLM Solutions Architect  looking to accelerate their career. This position will play a key role in defining and delivering the next generation of PLM processes and tools to support our global engineering teams.


A.O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  Recognized by The Tennessean as one of the top Nashville area Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking.  This is a Hybrid position with 3 days in the office.

Primary Function

The PLM Solutions team supports, enhances, and optimizes the processes and tools that assist the ideation, design, launch, service, and retirement of our world class Water Heaters, Boiler, and Water Treatment products.



  • Develop and maintain an in-depth knowledge of our PLM processes and tools
  • Manage, administer, implement, install, configure, and support PLM processes and tools  
  • Support PLM and ERP systems implementations
  • Lead standardization of best practices across Engineering teams
  • Work closely with Stakeholders to enhance and optimize our PLM solution by:
    • developing projects charters, and implementation plans
    • process mapping
    • gathering and validating requirements
    • developing functional and technical specifications
    • engaging and managing consultants
    • configuring solution functionality
    • clarifying and refining requirements with development teams
    • developing test plans, scripts, and data sets
    • leading testing programs 
    • developing functional and technical solution documentation
    • delivering training
  • Lead Master Data Management (MDM) activities including integration, mapping, conversion, and quality initiatives
  • Support the relationships between the PLM team and the rest of our organization
  • Facilitate Master Data, Change Analyst and CAD Council meetings


  • 5+ years’ experience supporting a multi-site PLM solution integrated with a major ERP system
  • Solid understanding of PLM best practices for document control, product data management, modeling and drawing standards, configuration management, change management, and master data quality management
  • Experience applying Lean/CI techniques to new product development, and process improvement activities
  • Naturally curious, a quick learner and strong problem solver
  • Good organizational skills with exceptional attention to detail
  • Excellent written and verbal communication
  • Demonstrated experience with Microsoft Word, Excel, PowerPoint, Outlook, Teams, Sharepoint
  • Preferred:
    • PLM/ERP implementation experience
    • Experience with SAP PLM, SAP MM, SAP ECTR, SAP DMS, cenitCONNECT APM, Enterworks Enable
    • Bachelors or Associates Degree in Mechanical Engineering, Information Technology, Business, or relevant discipline
    • SOLIDWORKS certification (CSWA/CSWP/CSWE), project management, software development, or database management experience


Associate Degree in Information Technology Management or Engineering

Years of Experience

Minimum of 5 years related work experience

We Offer

Competitive base salary and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.  

ADA Disclaimer (U.S. ONLY)

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Nearest Major Market: Nashville

Job Segment: PLM, Testing, SAP, Water Treatment, ERP, Management, Technology, Engineering