Product Lifecycle Management (PLM) Architect

Date: Sep 1, 2023

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information


Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3.5 billion company with over 140 years of history and 12,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide.


A.O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  Recognized by The Tennessean as one of the top Nashville area Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking.


Primary Function


The PLM Solutions team supports, enhances, and optimizes the processes and tools that assist the ideation, design, launch, service, and retirement of our world class Water Heaters, Boiler, and Water Treatment products.


  • Develop and maintain an in-depth knowledge of our PLM processes and tools
  • Manage, administer, implement, install, configure, and support PLM processes and tools  
  • Support PLM and ERP upgrades and site implementations
  • Lead standardization of best practices across Engineering teams
  • Develop and deploy PLM solutions that are robust and extendible, and in support of overall business objectives
  • Work closely with Stakeholders to enhance and optimize our PLM solution by:
    • developing and maintaining project documentation including projects charters, and implementation plans
    • performing process mapping
    • developing functional and technical specifications
    • engaging and managing consultants
    • developing test plans, scripts, and data sets
    • developing functional and technical solution documentation
    • developing and delivering training
  • Support the relationships between the PLM team and the rest of our organization
  • Work with Server, Network, Data, Development, and Security teams to design, deploy, and troubleshoot complex solution.
  • Support Master Data, Change Analyst, Technical Writer, Product Management, and CAD Council meetings
  • Monitor PLM industry trends and best practices, and identify optimization opportunities
  • Support PLM portfolio management, budgeting, and roadmap activities


  • 5+ years’ experience supporting a multi-site PLM solution integrated with a major ERP system
  • Understanding of PLM best practices for document control, product data management, modeling and drawing standards, configuration management, change management, and master data quality management
  • Exposure applying Lean/CI techniques to new product development, and process improvement activities
  • Naturally curious, a quick learner and strong problem solver
  • Good organizational skills with exceptional attention to detail
  • Excellent written and verbal communication
  • Demonstrated experience with Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint
  • Experience working with 3D parametric solid modeling software
  • Preferred:
    • 1 full lifecycle PLM/ERP implementation experience
    • Experience with SAP PLM, SAP MM, SAP ECTR, SAP DMS, cenitCONNECT APM, Enterworks Enable PIM
    • Degree in Mechanical Engineering, Information Technology, Business, or relevant discipline; or related work experience
    • SOLIDWORKS certification (CSWA/CSWP/CSWE)
    • Exposure to Altium ECAD
    • Exposure to Project Management processes, tools, and techniques
    • Experience planning, and developing software
    • Database management experience including the ability to write SQL


Bachelor's Degree in Engineering or Related Field

Years of Experience

Minimum of 5 years related work experience

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: PLM, SAP, Mechanical Engineer, ERP, Technical Writer, Management, Technology, Engineering