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Testing Lead

Date: Jun 23, 2022

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3 billion company with over 140 years of history and 15,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide.


A.O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  Recognized by The Tennessean as one of the top Nashville area Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking.

Primary Function

The Testing Lead is responsible for build validation and regression testing of A.O. Smith’s application landscape.  The landscape consists of SAP, Salesforce, and other internal and third-party applications.  In this role you will:  consult with application teams on test case development, execution, and coverage; be responsible for test cycle management; defect, and resolution tracking; test process improvement activities; and landscape stability reporting.


  • Maintain an in-depth understanding of A.O. Smith’s: change management process, and application landscape including key integration points.
  • Implement testing processes and tools to ensure a stable application environment. 
  • Review prospective changes with functional teams to understand impact and risk.  Consult on integration points, test coverage requirements, and test case development. 
  • Conducts quality reviews on completed test cases with functional teams to ensure appropriate test coverage.
  • Participate in Change Approval Board (CAB) reviews.  Attest to testing performed by functional teams.
  • Collect, evaluate, and publish testing metrics.
  • Define test phases, and milestones for system upgrades, and large software implementations:
    • Develops and manage test sequencing strategy that prioritizes critical processes and reflects functional dependencies.
    • Coordinate end-to-end testing, regression testing, and user acceptance testing (UAT) activities with the functional teams.
    • Manage and facilitate the overall defect resolution process, escalate issues as appropriate.
    • Track activities, defect resolution, and provide leadership updates and reporting
    • Conducts daily status calls during test execution.
  • Maintain an understanding of testing best practices and tools
  • Perform other duties as assigned


  • Bachelor’s Degree in Information Technology Management, Computer Science or related field preferred
  • Minimum of 3 years related work experience



  • Demonstrated knowledge of:
    • testing processes, tools, and best practices as applied in a complex multi-divisional, global environment. 
    • modern system/software development life cycle (SDLC) approaches and common project management methodologies (waterfall/agile)
    • testing SAP modules (SD, FI, WM, PP, PE, QM, TM, WM, BI&A, PLM)
  • Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
  • Excellent verbal and written communication skills including the ability to communicate concepts to technical and non-technical audiences at all levels in the organization
  • Naturally curious, a quick learner, with excellent problem-solving, team, and time management skills
  • Resourceful and proactive in gathering information and sharing ideas

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: Testing, Project Manager, Change Management, Computer Science, ERP, Technology, Management