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Shipping Clerk

Date: Mar 29, 2021

Location: Cookeville, TN, US, 38506

Company: A. O. Smith Corporation

Primary Function

Process and check availability of parts and accessories for shipment in the Transportation Management  (TM) module. Assist company employees with shipment coordination by performing the following duties.


  • Route orders through SAP/TM module to parcel shipping area and note special order instructions to warehouse personnel as needed.
  • Verify stock and expedite parts when necessary.
  • Handle customer walk-in business of parts and accessories.
  • Compute quotes for parcel shipping charges.
  • Print parts parcel deliveries and transfer orders in a timely manner. Supply all appropriate documentation for export orders.
  • Print backorder deliveries and transfer orders.
  • Route orders for other branch plants when needed.
  • Handle any shipment tracking requests.
  • Provide notification to parcel carriers of freight reconsignment and other required communications.
  • Other clerical duties as needed.


  • Shipping Clerk Experience preferred
  • Data entry and computer skills are also required, to include experience with Microsoft Office Suite, including Word/Outlook/Excel.


High School Diploma or GED

Years of Experience

Minimum of 6 months related work experience

Physical Requirements

    We Offer

    Competitive base salary and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

    Nearest Major Market: Cookeville
    Nearest Secondary Market: Nashville

    Job Segment: ERP, Shipping and Receiving, Supply, SAP, HVAC, Technology, Operations