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Lab Technician II

Date: Mar 15, 2023

Location: Johnson City, TN, US, 37604

Company: A. O. Smith Corporation

Company / Location Information

We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

Primary Function

 The incumbent performs testing procedures on various types of equipment. This person also documents testing process and reports results.


  • Review project instructions and prints to ascertain test specifications, procedures, objectives, test equipment, nature of technical problem and possible solution.
  • Set up, assist and test units per diagrams and instructions to investigate design proposals for improving equipment performance or other factors and to obtain data for development, standardization and quality assurance.
  • Observe and record results relevant to testing and evaluation.
  • Build prototypes and test equipment per drawings.
  • Log and distribute copies of results to Engineering and file.
  • Responsible for safe practices and professional appearance of the work area.
  • Gain a thorough working knowledge of other ANSI, UL, and EC standards. 
  • Properly use and service all lab equipment (both test and prototype development).
  • Provide guidance and instruction to other lab techs as needed.
  • Develop skills required in model making, sheet metal layout and fabrication, welding, machining, soldering and metal working.
  • Conduct test certification program under direction of test agency representative.
  • Other responsibilities may be assigned as needed.

Role Specific Responsibilities


  • Associates Degree in related field with 2+ years of related experience.  Bachelors Degree in Engineering or science related preferred.
  • Demonstrate knowledge of how to use hand tools, power tools, and test equipment used in the area
  • Conscientious & dependable, with the ability to work on small teams as well as independently
  • Ability to perform routine mathematical calculations and chemical analysis
  • Ability to recognize normal and abnormal conditions of test systems and filters
  • Excellent written and verbal communication skills

Additional Qualifications:

  • Experience working in a test lab environment and has completed at least one major project from start to finish
  • Has learned to test boilers, water heaters and pool heaters or other gas appliances to ANSI standards.
  •  Has learned to use and service most of the lab equipment.  
  • Possesses a working knowledge of all CSA tests, the proper way to conduct those tests, and the proper form for recording the data produced by those tests
  • Has a working knowledge of basic algebraic functions and demonstrates same on a daily basis
  • Can act with limited supervision on applying and trouble shooting initial unit set up
  • Can analyze problems, present solutions and implements decisions
  • Easily recognizes when parameters are wrong, indicating that a unit is not functioning properly
  • Understands what data needs to be collected, how that data is to be collected, and uses the proper forms for logging the required data.  Understands what the data being recorded means to the performance of the unit under test



Associate Degree
Baccalaureate in Related Field

Years of Experience

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

Job Segment: Laboratory, Wastewater, Water Treatment, Chemical Research, HVAC, Science, Engineering, Operations