Product Manager

Date: Nov 20, 2023

Location: Lebanon, TN, US, 37090

Company: A. O. Smith Corporation

Company / Location Information

We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

Primary Function

The  Product Manager is responsible for supporting the product portfolio by completing tasks assigned by the Senior Product Manager and/or Segment Development Manager. Duties including, but are not limit to: submitting product change requests, maintaining PIM data, updating sales literature, gathering and prioritizing product and customer opportunities, and working closely with engineering, sales, marketing and support.


Product Owner

  • Perform product life cycle management as directed.
  • Collaborate with the Segment Development Manager or Senior Product managers on the development of product portfolio.
  • Perform qualitative and quantitative research with existing and prospective customers, assimilate customer and market requirements
  • Provide in-depth market, industry and competitive analysis and positioning. Identify and document competitive threats, industry innovations and other industry related information.
  • Monitor market and technological developments and incorporate information into the overall corporate product portfolio strategy.
  • Monitor and document field issues and recommend product modifications.
  • Create, develop, and maintain product sales and service support materials
  • Assist in the creation of product update documents, white papers and technical communiques as related to new functionalities and other high-priority product issues.


  • Identify products that are no longer needed
  • Provide input in new products opportunities
  • Conduct research to determine future products or services

Business Partner

  • Serve as a product expert for the corporation
  • Support new product development projects by attending meetings as required.
  • Support trade shows and other company-sponsored events.
  • Help profitably grow market share by providing Sales with extensive product information, competitive information and appropriate training
  • Give presentations to both internal and external parties on current and future product developments.
  • Other responsibilities may be assigned as needed.


  • Bachelor's degree, preferably in business or a related field.
  • 3+ years of related work experience.
  • Excellent written and oral communication skills.
  • Ability to read and understand technical documentation such a blueprints, electrical schematics, and product specifications.
  • Ability to effectively present information and ideas to cross functional teams.
  • Core competencies include analytical ability & problem solving, technical aptitude, portfolio management, and working knowledge of Microsoft Office

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: PLM, Product Manager, Marketing Manager, Wastewater, Water Treatment, Management, Operations, Marketing, Engineering