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Product Manager

Date: Jan 13, 2023

Location: Lebanon, TN, US, 37090

Company: A. O. Smith Corporation

Company / Location Information

We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

Primary Function

As the Product Manager, you will be responsible for the execution of the product portfolio for assigned product(s) within the Product Segment throughout the product lifecycle and provides input into the product portfolio. Duties include but are not limited to: gathering and prioritizing product and customer opportunities, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.



Product Owner

  1. Perform product life cycle management to maximize product line profitability. Create detailed business, marketing and product requirements and maintain the product plan for all channels served by the product line.
  2. Develop and present business cases for new products, plan and implement product launches.
  3. Drive specifications and solutions across cross-functional development teams through to implementation.
  4. Perform qualitative and quantitative research with existing and prospective customers, assimilate customer and market requirements
  5. Provide in-depth market, industry and competitive analysis and positioning. Identify and document competitive threats, industry innovations and other industry related information.
  6. Monitor market and technological developments and incorporate information into the overall corporate product portfolio strategy.
  7. Monitor and document field issues and recommend product modifications.
  8. Create, develop and maintain product sales & service support materials.



  1. Identify and terminate products that are no longer needed
  2. Develop new products opportunities
  3. Identify the need for and conduct research to determine future products or services


Business Partner

  1. Serve as the primary product expert for the corporation
  2. Mentor and direct daily activities of Associate Product Managers and/or Product Facilitators
  3. Serve as core team member on new product development projects.
  4. With Finance, develop business case for products including sales forecasts, target pricing, and cost targets


  • Bachelor's degree, preferably in a technical or business related field
  • 5+ years of related work experience, 1-2 years leadership experience
  • Prior experience in plumbing, HVAC, or a related field, in retail and/or wholesale channels
  • Excellent written and oral communication skills.
  • Ability to read and understand technical documentation such a blueprints, electrical schematics, and product specifications.
  • Ability to effectively present information and respond to questions from large and diverse audiences to include: top management, groups of managers, clients, customers, and the general public.
  • Ability to lead other product managers and/or development team members on product development activities.
  • Core competencies include analytical ability & problem solving, technical aptitude, portfolio management, and working knowledge of Microsoft Office

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Disclaimer (U.S. ONLY)

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Nearest Major Market: Nashville

Job Segment: PLM, Wastewater, Water Treatment, Product Manager, Management, Engineering, Marketing, Operations