Sr. Quality Engineer

Date: Nov 22, 2023

Location: Lebanon, TN, US, 37090

Company: A. O. Smith Corporation

AOS/Lebanon, TN

Water technology is one of the fastest-growing industries in the world, and, as a leading global water technology company, A. O. Smith Corporation is at the center of the trend. We are a $3.5 billion company with 140+ years history and employ more than 12,000 men and women globally.  We have sales and distribution in more than 60 countries around the world. A. O. Smith is committed to continuous improvement, not just in its factories and its processes, but in its people. 

Recognized by The Tennessean as one of the top Nashville area Workplaces, Lochinvar (a business unit of A. O. Smith) is the leading producer of energy-efficient boilers, water heaters, pool heaters and commercial package systems.  We focus solely on serving our customers and have a solution for all your water heating needs, and because of this, have seen double digit company growth 34 of the past 36 years.  

Primary Function

The Quality Engineer III is responsible for the overall direction, coordination, and evaluation of assigned Quality functions. The incumbent will direct and plan the activities of development, application, and maintenance of quality standards and may supervise Quality Technicians within the department. 


  • May supervise and coordinate work of Quality Technicians and/or other engineers on duty. 
  • Develop and coordinate written work instructions to ensure quality goals are attained. 
  • Utilize statistical tools to analyze manufacturing processes and reduce variation where needed. 
  • Implement and monitor internal quality controls and testing to meet quality procedures and norms. 
  • Conduct root cause analysis to determine the cause of quality problems and implement corrective 
  • and preventative actions to improve quality and minimize variability. 
  • Analyze data using computer data acquisition systems and generate reports for management. 
  • Review quality analysis conclusions and recommend necessary changes to quality procedures. 
  • Develop and assist in Process and Design FMEAs and Process Control Plans. 
  • Evaluate, implement, and validate quality processes within manufacturing to systematically. 
  • measure, compare, and monitor processes that provide a feedback loop and leads to error prevention. 
  • Coordinate and assist the Service Department in tracking field performance issues and customer claims. 
  • Develop and coordinate DOEs, process baselines, and Poke Yoke. 



  • Bachelor's Degree in Engineering; Master's Degree preferred. 
  • 5+ years of experience with manufacturing, quality, and technical expertise
  • Trade Certification, such as Certified Quality Engineer, preferred. 
  • ASQ – CQE / CSQP or CQA preferred
  • Strong working knowledge and application of Quality processes, procedures, and tools (SPC, Six 
  • Sigma, Statistical Analysis) 
  • Expertise in discipline approaches to problem-solving such as 8D or 5P
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals.
  • Proficiency with computers and programs, specifically Excel, Word, PowerPoint, and Mini tab 


We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

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