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SuccessFactors Systems Analyst

Date: Nov 25, 2022

Location: Milwaukee, WI, US, 53224

Company: A. O. Smith Corporation

Company / Location Information

A. O. Smith Corporation (NYSE: AOS) is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, offering a comprehensive line featuring the best-known brands in North America and China. The company also manufactures water purification, water softening and air purification products for residential and light commercial applications.  We are a $3.5 billion company with 140+ year history and employ more than 12,000 men and women in more than 60 countries around the world.  A. O. Smith is committed to continuous improvement, not just in its factories and its processes, but in its people.  We value people who are able to analyze problems and take rapid, decisive action. 


What is great about this opportunity?

  • You will be joining a stable, but growing organization committed to strong financial performance, strategic acquisitions, global expansion and the highest ethical standards of conduct.
  • You will be representing a company that makes products that improve quality of life and are considered top of the line.
  • You will be joining a cohesive team that supports each other in accomplishing shared goals.

Primary Function

Human Resources is an integral strategic business partner that is critical in supporting talent development and ensuring that the right resources are available at the right time. To continue providing this support, A. O. Smith is looking to add an SAP SuccessFactors Systems Analyst to our team to focus on a new implementation of Employee Central. The Analyst will play a key role in our organizational initiative and aid in the development and deployment of our technical HR platforms to continue our history of innovation.  Looking beyond the processes we have in place today you will search for opportunities to improve and directly support the implementation process. You will have an eye for innovation and a proactive approach to seeking out opportunities and with your natural curiosity and attention

to detail, it will help you thrive and grow at A. O. Smith.


This role is eligible for a remote work schedule of up to two days remote work per week. New employees are eligible to apply after successfully completing their initial 90 days of employment and training.


•    Maintains detailed knowledge of SuccessFactors product-suite with an awareness of opportunities to expand solutions and services. 
•    Monitors and evaluates new functionality and features of the quarterly SuccessFactors releases and makes recommendations on which features to implement. 
•    Assists with support of live modules including responding to incidents and change requests.
•    Actively involved in implementation processes like creation of configuration workbooks, hands on configuration, data integration processes, testing and training.
•    Strong experience in implementing, configuring and supporting SuccessFactors Employee Central module.
•    Working closely with stakeholders to ensure that SuccessFactors application meet business requirements and changes are delivered successfully to the users.
•    Coordinate SF integrations with 3rd party vendors and work closely with technical resources for ensuring a smooth activation. 
•    Working on SuccessFactors reporting and analytics, should be able to configure, execute, & monitor scheduled and ad hoc reports.
•    Proactively identifies process improvements including clear and concise solution definitions.
•    Involves in the future strategic direction of the application roadmap to identify future impacts/changes for global implementations.
•    Identifies training needs of end users and provides the necessary system and end user training and documents.
•    Collaborates with the Success Factors Global Support Liaison(s).
•    Acts as first point of contact to global users and global support team.


•    Bachelor’s degree or equivalent work experience with a HR/Talent management package.
•    3 years minimum related work experience
•    Administrative experience in any of the following SuccessFactors modules: Performance & Goals, Learning, Competencies/Development, Compensation, Recruiting, and Onboarding.
•    Experience/Knowledge around Global Employee Central (EC) implementation, EC integration with SF modules is desirable.  
•    Good understanding of integration between SuccessFactors and other HRIS applications. 
•    Experience/knowledge of business operations/processes to include analysis, design, documentation, using industry best practices and standards.
•    Ability to identify and cultivate relationships with key stakeholders representing HR functions and multiple levels.
•    Knowledgeable in current HR policies, practices, and ability to anticipate future trends affecting the business from a systems and process perspective.
•    Possess a strong understanding of ERP and SaaS solutions and other system configuration and functionality to implement these needs.
•    Understanding of system implementation, integration and IT dependencies while driving the implementation/Integration projects.
•    Well-developed communication skills - both verbal and written. 

We Offer

Great people make our organization great, and because of that, we offer a competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, 401k with company match and year-end contribution, short- and long-term disability programs, tuition assistance, and professional development assistance.  In addition to free covered parking, an on-site deli, and outdoor walking path, our Milwaukee Headquarters also offers entry passes to different Milwaukee festivals and sporting events, the Milwaukee Public Museum, and the Milwaukee County Zoo.


This role is eligible for a remote work schedule of up to two days remote work per week. New employees are eligible to apply after successfully completing their initial 90 days of employment and training.

Nearest Major Market: Milwaukee

Job Segment: Systems Analyst, HR, HRIS, ERP, SAP, Technology, Human Resources