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Corp Training & Development Specialist

Date: Jan 27, 2023

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3.5 billion company with over 140 years of history and 12,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide.


A.O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  Recognized by The Tennessean as one of the top Nashville area Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking. This role is eligible to participate in our remote work program, which allows employees to work remotely up to two days per week.  New employees in eligible roles can apply for this program after successfully completing their initial 90 days of employment.


Primary Function

Under the direction of the Corporate Training and Development Manager, this position is part of our Talent Development shared service organization supporting North America (U. S., Canada and Mexico).  The individual’s main responsibility is to develop and deliver talent development solutions to our employees and managers to drive improved performance and positively impact business results.    


  • Analyze Training and Development Needs and Create Training and Development Programs (20%)
    • Partner with managers and HR representatives to identify and assess future and current training and development needs through job analysis, development of success profiles, career paths and other programs to support employee career growth and development. 
    • Conduct assessments with employees and managers to identify skill gaps and assist in the creation of robust development plans to close those gaps.
    • Design training and development programs to address business needs relating to professional development, functional development, team building, leadership development and talent reviews.
    • Design training curriculum and content to address skills gaps or needs identified to enhance performance and competence.
    • Create custom classroom training participant and facilitator materials and programs by using best practices in instructor-led classroom design methods.
    • Curate training and development content in to multi-modal experiences for maximum training and development impact. 

Role Specific Responsibilities

    Deliver Training and Development Programs (80%)
    • Deliver innovative and highly effective training and development programs and processes for various levels of leadership and critical roles to close individual and organizational skill gaps.
    • Deliver a range of training modalities (using classroom training, webinars, virtual classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops) for all levels of the organization with relevant and current information using modern techniques and strategies.
    • Conduct train-the-trainer sessions to ensure consistent delivery of programs.
    • Utilize a learning management system (SAP SuccessFactors) to deploy, coordinate enrollments, and track completion of development solutions.
    • Monitor, review and conduct program evaluations to measure effectiveness, training impact, ROI/costs, and compile training progress reports.
    • Provide training and coaching to managers who are involved in the development of employees to ensure the development plans are robust and executed to align with future needs of company.
    • Establish and execute a framework to ensure the implementation of training and development solutions are having the desired impact on performance and capabilities.
    • Create and implement a reporting process to measure progress and impact of training and development programs and processes to ensure desired outcomes are being met and continuous improvements are being made. 


  • Bachelor's degree in Human Resources Management or another related discipline
  • 7+ years of related work experience or training
  • Training Certifications (DDI, Achieve Global, Franklin Covey, etc.)
  • Knowledge of Learning Management Systems
  • Excellent presentation, writing and communication skills
  • Ability to use Authoring tools and Virtual Learning Platforms a plus
  • Ability to travel on average 25% within the U. S., Canada and Mexico to conduct live training sessions to various groups of employees
  • Strengths in organization, project management/leadership, prioritization, multi-tasking, process documentation, and managing and meeting deadlines.
  • Exceptional communication skills – written and verbal (with the ability to relate to a variety of audiences). This includes strong presentation skills.

Additional Qualifications:

  • SPHR (Senior Professional in Human Resources), or SHRM-SCP (Senior Certified Professional); Certified Coach preferred
  • Assessment Certifications (Coaching, MBTI, 360, EQ, DiSC, etc.) preferred
  • Prior experience at a global, manufacturing organization is preferred

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: Project Manager, Training, SAP, ERP, HVAC, Technology, Operations