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PIM Technical Architect

Date: Jun 23, 2022

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3 billion company with over 140 years of history and 16,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide.


A.O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  Recognized by The Tennessean as one of the top Nashville area Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking.

Primary Function

PIM Tech Lead/Architect role is a member of Digital Marketing Platforms team, supporting the Winshuttle® EnterWorks® Product Information Management system. The PIM Tech Lead/Architect reports to the PIM Platform Lead.


Technical Architecture & Configuration:

  • Responsible for collaborating with stakeholders within the Business Units and BTS functions to discover & document relationships within our product data
  • Responsible for configuring PIM repositories & data model to reflect the aligned direction from the Engineering, Marketing & BTS (IT) teams
  • Responsible for adding & maintaining fields & field visibility for each level in the product hierarchy
  • Responsible for creating asset repositories to associate digital assets with products
  • Responsible for creating & maintaining saved sets & business rules to enforce data governance
  • Responsible for collaborating with the BTS (IT) teams to support the process to import data & assets from enterprise systems (SAP, etc).
  • Responsible for creating & maintaining export templates, syndications templates & associated jobs to publish data to our internal & external customers (Salesforce, Salesforce Commerce Cloud, Syndigo, custom templates as required)
  • Responsible for implementing workflow & dashboards within PIM in a way that aligns with the larger organization’s approach to workflow
  • Lead the implementation strategy for integrating PIM with Adobe InDesign to empower our graphic designers with the ability to import data from PIM into the product literature
  • Develop new functionality to expand the use of the EnterWorks system to other departments and training of those new users after the initial implementation


  • Creating users and maintaining roles (security) per user and user group.
  • Make recommendations to the business & technical teams on how best to route the flow of data through one or more repositories within PIM.
  • Refine best practice workflow within the PIM platform for data entry & maintenance as needed






  • Bachelor’s degree with IT, business, computer science or technical focus, related educational experience, or related professional experienc
  • Prior experience with product information management systems is required (Winshuttle® EnterWorks® preferred) – data consolidation, workflows and data syndication
  • Prior experience with relational databases and MDM best practices.
  • Self-motivated leader with strong analytical and critical thinking skills
  • A drive to learn new skills and technologies
  • Possess and demonstrate working knowledge of Excel
  • Knowledge of SQL is necessary
  • Comfortable in both an agile work environment and a traditional waterfall environment
  • Extensive use of project management tools like JIRA or Trello
  • Prefer candidates with experience using PIM in conjunction in a Manufacturing environment
  • Prefer candidates with experience using PIM in conjunction with SAP
  • Prefer candidates with experience using PIM in conjunction with Salesforce Commerce Cloud


We Offer

Competitive base salary and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

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