Share this Job

SAP Basis Lead

Date: May 14, 2023

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3.5 billion company with over 140 years of history and 12,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide.

A.O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  Recognized by The Tennessean as one of the top Nashville area Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.

This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking.

Relocation would be considered for this role.

This role is eligible for a remote work schedule of up to two days remote work per week. New employees are eligible to apply after successfully completing their initial 90 days of employment and training.

Primary Function

Lead and coach the SAP BASIS Administrator and our support vendor resources in all day-to-day SAP activities. Provide operational and project support for the multiple components of our mission critical SAP systems, application servers, and non-SAP 3rd party products.

Scope of Responsibility

The SAP BASIS Lead must understand SAP system administration practices for ABAP, JAVA, Business Objects and HANA.  The candidate will also work with senior level staff to define and implement standards and review recommended changes.  The candidate must have been involved in an SAP environment upgrade to S4.  Will also be responsible for enforcement of all SOX IT policies. 

Role Specific Responsibilities

  • Ensure SAP applications are patched regularly
  • Lead the BASIS team
  • Consult on SAP development projects
  • Provide operational and project support
  • Support SAP installation, configuration, and implementation, related to ECC, BW, TM(SCM), PI, Portal, Business Objects, GRC, BPC, SLT & HANA.
  • Support our migration to S4
  • Define and drive best practices in BASIS processes. Measure and report performance KPIs. Plan and execute initiatives. Prepare and publish status reports and performance reports for operations and projects as applicable.
  • Ensure all documentation for active technical configurations is maintained
  • Participate in planning sessions and other related meetings with information technology peers, internal business users and external partners.
  • Manage the Disaster Recovery (DR) Process for the SAP systems including updating of the DR plan, periodic testing, and activation in the event of an emergency.
  • Work with Application and Technical teams to solve day to day operations incidents and requests
  • Lead and assign SAP related project work as required


  • Bachelor’s Degree in Information Technology or related field
  • 7+ years of related work experience
  • Exceptional problem solving, written and verbal communication skills, and the ability to grasp new technologies
  • Experience migrating to an S4 environment



Additional Qualifications:

  • SAP Cloud Experience
  • ITIL Certified/ITSM Experience
  • Ability to work collaborate across team both from the business and information technology
  • Ability to work in a self-directed environment
  • Ability to work with and a globally dispersed team
  • General knowledge for systems integration and vendor management


Bachelor's Degree in Information Technology Management or Related Field

Years of Experience

Minimum of 7 years of related work experience or training

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: SAP, ERP, HVAC, Java, Developer, Technology, Operations