Solutions Architect - Quality Management

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3 billion company with over 140 years of history and more than 16,000 employees worldwide. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the global reach to serve customers worldwide. A. O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  We care about our associates and have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.

This role is located in our modern Nashville IT office, located just minutes from downtown in Metro Center, with easy interstate access and free parking.  

You will act as internal business consultant and design architect for complex technical solutions focusing on EtQ Reliance and SAP QM.  Work focuses on identifying and analyzing integrated business needs, conducting requirements gathering and defining scope and objectives EtQ and SAP QM applications integrated with business process/data and IT infrastructure.  This role will provide technical support of Quality Managment enhancements in SAP as well as  technical support of EtQ enhancements, sustainment, and new module implementation.   This roles will work with leaders in Quality and EHS to develope a vision and execute the roadmap. 

• Work in a high-performing and collaborative team environment that offers work flexibility and leadership engagement
• Join a financially stable, innovative organization with a reputation for quality, service and employee development
• Be an integral part of our quality initiatives in a highly visible role, interfacing with senior leadership across all areas of our business

Required:

• Four-year Bachelor’s Degree in Computer Science or equivalent, background with Quality Assurance, Manufacturing-Operations or Information Management 
• 2 to 3 years of experience handling integrated Quality and EHS management systems

Preferred:

• 4 to 6 years of functional/configuration experience in SAP-QM, SAP-PM, SAP-Manufacturing execution, SAP-PP (ECC 6) preferred
• Experience with SAP QM-PP, QM-MM, QM-WM integrations preferred
• Experience in a manufacturing or quality assurance environment is preferred
• Expertise in leading design/blueprint workshops, SAP Configuration, Custom Development, Cutover Activities, Data Migration, Testing and User Training and hyper-care support experience
• Strong Collaboration skills, internally within IT and with business users
• Familiar with User experience, Design thinking, Lean techniques and Continuous improvement principles also covering but not restricted to ISO standards – ISO 9001, 14001, 450001
• Well-developed written and verbal communication skills
• Capability to lead or execute complex assignments and projects independently
• Experience in conducting business requirements workshops and driving process discussions
• Must know when and where to use appropriate data; recognize when data is misleading, misrepresented or incomplete; effectively create, read and interpret charts, and graphs; use critical thinking skills when analyzing data; and employ “data storytelling” techniques when talking with people who lack data literacy skills.
• Knowledge of systems integration – SAP and non-SAP systems (SAP-EtQ, SAP-Salesforce, SAP-LIMS)
• Experience with SQL, Tableau, BI, or other reporting software is preferred
• Ability to troubleshoot system issues (Quality and Inventory related issues), and be able to collaborate with other process experts to resolve integrated issues.
• Ability to manage projects and still perform production support activities

Competitive base salary and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.