Quality Supervisor

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Plans, directs, and maintains a quality system to assure that all products manufactured by the organization meet customer specifications and achieve superior quality and reliability levels. Supervises the work and procedures relating to purchased material, in-process material, and finished material to assure quality standards are achieved.

Responsibilities

• Responsible for supervision of the facilities production lead, setting daily priorities, and assisting with the coordination with other departments.
• Implements and enforces a quality production program to ensure conformity of purchased material and final products to quality standards.
• Complies and maintains inspection reports and records, including investigative and corrective action.
• Assists in developing and maintaining standards and procedures for inspection, testing and evaluation.
• Maintains and evaluates the accuracy and precision of production and testing equipment.
• Takes lead in preparation for audits.
• Assists in the development of sample submissions of new products and engineering changes.
• Prepares all necessary reports as required by customers and staff personnel.
• Supervises and directs subordinate position by coordinating workflow, maintaining discipline, and resolving work problems.
• Work with production supervisors to coordinate activities across departments.
• Identifies and analyzes faulty work or products and advises corrective measures to production supervisors.
• Performs other activities as needed.

Education

Qualifications

• Bachelor’s degree in business, technical or quality related field preferred.
• Minimum of three years experience in quality.
• 2-3 Years of supervisory or leadership experience.
• ASQ - certified quality technician or engineer preferred.
• Experience in ISO 9001 quality management systems.
• Experience with SAP-QM module preferred.
• Previous supervisory experience.
• Strong abilities in mathematics, specifically statistical analysis and precision measurement.
• Understanding of process capability studies.
• Demonstrated capability in quality assurance practices.
• Knowledge of inspection and quality control methods and equipment.
• Knowledge of and experience with a variety of measurement instruments.
• Ability to write reports, correspondence, and procedure manuals.
• Strong communication skills to present information to managers and customers.

We Offer

Competitive base salary and bonus.  Comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

A.O. Smith Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For more information on our Accessibility Plan, please visit www.hotwatercanada.ca