Retail Sales-Project Coordinator

Company / Location Information

We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 150 years of history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

The Clean Water Center is a subsidiary of AO Smith, an industry leader and international manufacturer of water heaters and water treatment equipment. The Clean Water Center is your one stop water treatment resource. We provide extensive testing, inspection, consultation and treatment to solve water quality issues of any kind. The Clean Water Center is currently seeking a Project Coordinator to facilitate the marketing, sale, installation and service of residential water treatment solutions. The Project Coordinator will be responsible for diagnosing customers water conditions and recommending proper treatment solutions for the families needs and wants. After the sale of product this position will provide the installation team with the information needed to properly install the treatment solutions and will provide quality checks to ensure customer satisfaction and company expectations have been met.

Primary Function

The Project Coordinator will assist with the scheduling of service and sales appointments and direct customer questions to the appropriate department. This position will be a key contributor to marketing and growth initiatives

Responsibilities

1. Facilitate the sale of water treatment systems
2. Key contributor to marketing and growth initiatives.
3. Coordinate the installation and service of residential water treatment solutions
4. Responsible for diagnosing customers water conditions and recommending proper treatment solutions for the family’s needs and wants 
5. Provide quality checks to ensure customer satisfaction and company expectations have been met
6. Assist with the scheduling of service and sales appointments and direct customer questions to the appropriate department

Qualifications

• Desire to be considered an expert in your field and desire to put in the work necessary to reach your goals

• Demonstrated ability to meet deadlines, sales goals and overcome obstacles

• Self-starter, naturally competitive and enthusiastic, a passion for success

• Superior customer relationship skills

• Skillful at negotiation and presentation

• Excellent active-listening, communication and problem solving skills

• Strong desire to succeed, must be teachable

• Valid Drivers License

• We will train the right candidate, no water treatment experience needed

• Responds promptly to customer needs and requests for service and assistance.

• Completes administrative tasks correctly and on time.

• Demonstrates accuracy and thoroughness.

Education

Years of Experience

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance (0 day wait), company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.