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Demand Planning Manager

Date: Feb 23, 2021

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

AOS/Nashville, TN

Water technology is one of the fastest-growing industries in the world. As a leading water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3 billion company with over 140 years of history and 15,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the global reach to serve customers worldwide. A. O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  We care about our associates and have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.

This role is located in our modern Nashville office, located just minutes from downtown in Metro Center, with easy interstate access and free parking. 

Primary Function

As the Demand Planning Manager you will be responsible for managing and continuously improving the Sales, Inventory, & Operations Planning process by driving change through partnership with Supply Chain, Finance, Sales, and Marketing to develop the consensus sales forecast for A.O. Smith’s businesses. In addition, you will be responsible for developing the future demand planning strategy, demand planning system enhancements, and process alignment across multiple global sites promoting best practices, driving performance improvements, and developing the team. You will also be responsible for making decisions on the future business growth assumptions which are used downstream for making supply and capacity investment decisions.


1.    Lead cross-functional consensus forecasting process for A.O. Smith. This includes facilitating Executive SIOP meetings and updating leadership of key forecast changes, risks, and opportunities.
2.    Build and maintain positive relationships with business partners (e.g. Sales, Marketing, Finance, Production Planning) to gain insight on sales activities, market trends, and capacity status.
3.    Manage team of Demand Planners tasked with developing, aggregating, coordinating, and rationalizing the statistical forecast with Sales, Marketing, Finance and other stakeholders.
4.    Develop stretch targets, track, and report forecast accuracy metrics to drive continuous improvement in the forecasting process at all levels of the business.
5.    Collaborate with Supply Chain Planning team to identify problems in forecast that impact short term manufacturing execution and long-term capacity planning, then implement corrective action.
6.    Clearly articulate strategic drivers and removes barriers.
7.    Provide leadership and career development opportunities to team members.
8.    Perform other activities and projects as assigned.


    •    Bachelor's degree in Supply Chain, Finance, Economics, or equivalent experience
    •    7+ years in Demand Planning, forecasting, consulting, or global and complex supply chains
    •    Experience with S&OP process
    •    Excellent communication, interpersonal skills, and cross-functional leadership skills
    •    Excellent at creating and presenting PowerPoint presentations

    •    Demand Planning & Production Planning in an SAP environment
    •    Experience with Logility software a plus
    •    APICS Certification preferred
    •    MBA preferred
    •    Strong analytical capabilities (Excel, Tableau, BI, statistical modeling, quantitative analysis)

We Offer

Competitive compensation package comphrensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Disclaimer (U.S. ONLY)

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Nearest Major Market: Nashville

Job Segment: Demand Planner, Supply Chain, ERP, Consulting, Supply Chain Manager, Operations, Technology