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Human Resources Generalist/Supervisor

Date: Jan 25, 2023

Location: Ashland City, TN, US, 37015

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world, and, as a leading global water technology company, A. O. Smith Corporation is at the center of the trend. We are a $3.5 billion company with 140+ year history and employ more than 12,000 men and women. With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, A. O. Smith has the global reach to serve customers worldwide. We have sales and distribution in more than 60 countries around the world. A. O. Smith is committed to continuous improvement, not just in its factories and its processes, but in its people.  We value people who can analyze problems and take rapid, decisive action. 


What is great about this opportunity?

  • You will be joining a stable, but growing organization committed to strong financial performance, strategic acquisitions, global expansion and the highest ethical standards of conduct.
  • You will be representing a company that makes products that improve quality of life and are considered top of the line.
  • You will be joining a cohesive team that supports each other in accomplishing shared goals.

Primary Function

The Human Resources Supervisor will support the HR function on 1st shift at our 1,100-employee water heating manufacturing facility in Ashland City, TN.  In this role, you will be responsible to align HR objectives with the business and drive organizational value by actively partnering with site leadership to drive continuous improvement towards expected business results.


  • Serve as a resource and advocate for employee questions, concerns, suggestions, and needs.
  • Proactively address potential morale issues, involving the appropriate stakeholders and driving issues to closure.
  • Coach front-line supervisors through employee relations and performance management issues.
  • Work closely with HR Specialists to develop their technical and leadership skills.
  • Actively participate in the continuous improvement of site's employee engagement, employee recognition, and communication efforts.
  • Partner with operations management to help foster effective relationships and two-way communication by participating in skip-level and communication meetings.
  • Other responsibilities may be assigned as needed.


  • Must have previous experience and solid understanding of manufacturing shop floor environment and operations.
  • Bachelor's Degree in Human Resources Management or related field
  • 4+ years of related work experience
  • 2+ years of supervisory/ leadership experience
  • Strong interpersonal and communication skills, with the ability to tailor message based on audience is also required.
  • Ability to build strong relationships and achieve results working with others is required.
  • Must be able to operate with a sense of urgency with demonstrated ability to identify opportunities, develop and execute action plans and evaluate the results of action plans.
  • Must have strong problem solving track record with the ability to drive to root cause.
  • Ability to get things done through others while balancing the people and culture implications of change.
  • Excellent project management skills, with the ability to stay on top of daily issues and move projects forward in parallel.
  • PC proficient with the ability to navigate HRIS systems (SAP, Kronos, etc.)

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

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