Human Resources Manager

Company / Location Information

A.O. Smith (NYSE: AOS) is one of the leading manufacturers of water heating and water treatment technologies in the world, with manufacturing operations in the United States, Canada, Mexico, China, India, and Europe.

We are a $3.8 billion company with 150+ years history and we employ more than 12,700 individuals supporting sales and distribution in more than 60 countries.  We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

Primary Function

Based out of the North American Water Heating business unit headquarters outside Nashville, TN, the Human Resources Manager works closely with North American Water Heating (NAWH) business unit leadership team and NAWH Human Resources team to deliver on the A.O. Smith Values, business unit objectives, and people strategy.  This role is a key member of business unit HR leadership team and reports directly to the Human Resources Vice President.

Responsibilities

• The Human Resources Manager will be the primary Human Resources leader to several functions within the 5,400-employee NAWH business unit, offering both strategic and operational leadership and support in the areas of talent management, organizational development, employee engagement, performance management, compensation, workforce planning, and employee relations.

  Specific responsibilities will include:

  • Champions A.O. Smith Values.  Cultivates excitement in the organization by believing in, modeling and promoting an inclusive, values-based culture that emphasizes doing business with honesty and integrity.
  • Contributes strategic and expert advice to all levels of leadership on critical business and workforce strategies to support organizational objectives.  Keeps current on marketplace and functional trends to identify current and future opportunities and potential risk; translates insights into value for the organization.
  • Challenges status quo by promoting an environment of continuous improvement and creating a mindset where extra effort, engagement, development and accountability generate greater results for the employee and the company. Uses continuous improvement mindset and problem-solving tools to analyze the effectiveness of Human Resource programs, processes, and policies to develop, recommend, execute, and sustain improvements. 
  • Attracts, hires, develops and retains highly skilled employees with a strong track record of outstanding performance, ensuring each person has the ability to contribute to the business success and achieve their personal potential.  Makes development of self and others a priority.
  • Has the ability to evaluate, design, improve, standardize, measure, monitor and control business processes, working to ensure that business process outcomes are aligned with the organization’s strategic goals.
  • Builds trust, credibility, and cultivates relationships with all stakeholders by consistently demonstrating Speed of Trust behaviors.  Listens to understand and positively advocate for the needs and perspectives of employees, while maintaining a balance of what is good for the company and employee.
  • Ability to be an effective project manager and/or team member on organizational, business unit, and client group initiatives.
  • Collaborates and communicates effectively with shared service groups to deliver on strategic and operational needs and challenges.

Qualifications

• Qualifications - Required

  • High level of integrity and character.
  • Bachelor’s degree from an accredited university required.  Degree in in Human Resources, Business or a related field preferred.
  • 5 years of progressive HR experience with proficiency in HR systems.
  • Experience leading and developing others.
  • High EQ continuous learner with a growth mindset.
  • Results-oriented – sound decision-making, operates with high sense of urgency and consistently delivers on commitments.
  • Ability to build rapport and effective relationships at all levels within the company.
  • Aspirations, motivation, and potential for promotional roles in the future.

  Qualifications - Preferred

  • Experience in matrixed organizational structure for market leading, values-based company.
  • Strong leadership presence with ability to influence and coach senior leaders.
  • Sound critical thinking skills with ability to navigate ambiguity and change for results.
  • The ideal candidate will have experience within an organization that has undergone or is currently undergoing a “lean” transformation.  Understanding of when and how to utilize basic “lean” tools (A3s, Daily/Visual Management, etc.), in addition to experience with the processes to surface and solve problems, is preferred. 

We Offer

This role is eligible to participate in our remote work program, which allows employees to work remotely up to two days per week.  New employees in eligible roles can apply for this program after successfully completing their initial 90 days of employment.

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.