Share this Job

Operations Manager

Date: Oct 28, 2021

Location: Ashland City, TN, US, 37015

Company: A. O. Smith Corporation

A.O. Smith / Ashland City, TN

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3 billion company with over 140 years of history and more than 15,000 employees worldwide. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.


With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the global reach to serve customers worldwide. Our largest division, North America Water Heating, is headquartered in Ashland City, TN - just 25 miles NW of Nashville.  The plant is over 1MM sq. ft. and employs more than 1,300 people.   This role will lead Assembly Teams, directly managing two Area Managers with more than 350 indirect reports.  


A. O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  Recently named one of Central Tennessee's Top Places to Work, we care about our associates and have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. 

What You Will Do

Leverage your manufacturing experience and skills to lead talented production teams. Use your advanced leadership abilities to drive safety, productivity, and exceptional quality. Collaborate with cross functional teams to prioritize team workload and drive continuous improvement. As a manager, you will coach your team members in leadership and behavioral competencies in order to deliver high impact business results.

What You Will Be Responsible For

  • Develop the annual business plan and budget by providing realistic cost forecast for the operation ensuring future needs for equipment materials and manpower are available
  • Identify and coordinate operation requirements in order to provide a timely, cost efficient quality service
  • Manage overall operations in a cost effective manner and operate continually within approved expenditure and management policies
  • Train, motivate and develop staff to ensure continually high standard of performance; facilitate proper career progression and identify personnel worthy of promotion and/or further development and training
  • Identify customer requirements and ensure satisfactory industrial relations in order to provide a timely, cost efficient and quality service
  • Determine the needs of assigned district, including personnel requirements, material needs, subcontract requirements, facility needs, and tooling and equipment needs
  • Ensure all established costs, quality, and delivery commitments are met
  • Review financial statements and departmental reports and directs the resolution of operational and maintenance problems to ensure minimum costs and prevent operational delays
  • Maintain positive customer relationships and remains current on customer satisfaction
  • Responsible for all Quality, and OSHA compliance within the assigned facility
  • Perform administrative activities associated with the effective management of operations
  • Maintain a professional appearance and communication style in dealing with customers and coworkers

What You Will Bring

  • Bachelor's Degree is required
  • Minimum 10 years of related work experience
  • Minimum 5 years of supervisory experience for large number of employees (at least 300) is necessary
  • Experience leading in a manufacturing environment that utilizes ERP technology is required; SAP experience is preferred.
  • Must have experience managing a substantial departmental budget

What We Offer

Great people make our organization great and because of that, we offer an onsite A. O. Smith Company merchandise store for our employees, employee discounts on water filtration products, a competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: Operations Manager, ERP, Manager, SAP, Operations, Technology, Management