Sr. Human Resources Generalist

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Designs, implements, and monitors a variety of human resource programs. Anticipates and plans for long-term human resource needs and trends in partnership with business management. This position will be working across a broad scope of client groups including two remote distribution centers and our non-manufacturing side of the business providing support to salaried exempt, salaried non-exempt, and hourly workforce.

Responsibilities

• Assisting in prescreening candidates, assisting interviewing candidates, and working with hiring managers to set up onboarding schedule.
• Attending job fairs and recruitment events. 
• Serve as a resource and advocate for employee questions, concerns, suggestions, and needs.
• Coach front-line supervisors through employee relations and performance management issues. Issue corrective actions as needed up to 2nd written warning level.
• Ensuring the company complies with labor laws and following HR policies.
• Administer and conduct employee alert line investigations.
• Track data and/or consolidate responses as requested and follow-up with others as needed to obtain information and identify insights.
• Coaching conversations with supervisors in order to meet goals of development and career conversation metrics.
• Facilitate and coordinate special HR projects and initiatives under the direction of the HR Manager
• Supervisory responsibility over 2 direct reports.
• Serves as a resource and advocate for employee questions, concerns, suggestions, and needs.
• Partners with site functional teams to foster a culture of mutual trust and respect, maintaining the site's positive culture.
• Proactively addresses any potential issues, involving the appropriate stakeholders and driving issues to closure.
• Perform other activities as needed or as directed.

Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field
• 5 years of related work experience
• 3 years of supervisory/leadership experience
• Strong interpersonal and communication skills, with the ability to tailor message based on audience
• Experience with Microsoft Office Suite, Word, Excel, and Outlook
• Ability to build strong relationships and achieve results working with others
• Excellent project management skills, with the ability to stay on top of daily issues and move projects forward in parallel

Additional Qualifications:

• PHR and /or SPHR certification preferred
• Proficiency with HR Systems (Employee Central, Success Factors, SAP, Kronos/UKG preferred).

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.