Transportation Specialist

Date: Nov 16, 2023

Location: Ashland City, TN, US, 37015

Company: A. O. Smith Corporation

AOS/Ashland City, TN

We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

Primary Function

The Load Planner II is responsible for maximizing truckload shipments between company warehouses and customers. The incumbent will enter, schedule, and track loads to ensure proper load delivery.


  • Work with internal customers, including order entry, production, shipping, and receiving, to ensure loads are scheduled to make specific arrival dates.
  • Utilize tools including SAP/TM to build customer shipments and determine the most cost effective method of planning.
  • Monitor tools to identify past due orders and expedite planning process.
  • Work with carriers to ensure timely planning, pick-up and delivery of outbound loads.
  • Provide notification of freight readiness, re-consignment and other required communication to carriers.
  • Track outbound shipments as requested/required.
  • Daily reporting to manufacturing groups to advise each item that is needed to complete loads to assist with our COT performance.
  • Plan/track/expedite intercompany stock transfers needed to complete orders and prevent shortages.
  • Maintain and update all known accessorial charges and spot quote information in TM.
  • Arrange transportation for customer returns.
  • Provide freight quotes as required.
  • Analyze outbound freight to determine potential cost savings, proactively identify transportation savings opportunities, and present findings.

Role Specific Responsibilities

  • Troubleshoot lanes that encounter service issues.
  • Help develop and maintain process/procedural manuals.
  • Create export paperwork as required.
  • Cube orders to maximize truckload capabilities, reduce freight expenses, and meet customers’ expectations.
  • Compile daily reports of cubing activity or other related items.
  • Serve as the point of contact for expediting customer shipments.
  • Assure proper communications between all departments, carriers, and customers.
  • Facilitate complete on-time analysis and management.
  • Plan/expedite intercompany transfers as needed to complete orders and cover shortages.
  • Assist with the reconciliation of deductions that apply to cubing issues.
  • May perform sales tasks including contacting customers for orders, sales reconciliations, and pricing of credits for warranty/sales.
  • Perform other duties as needed.


  • Two year degree in business or related field
  • 3+ years related work experience


Additional Qualifications

  • Bachelor’s degree in business, preferred
  • Strong computer skills, especially MS Office and internet browsers
  • Experience in SAP, Max Load, and other transportation management systems, preferred
  • Strong communication skills
  • Ability to multi-task and work under time/date driven deadlines
  • Strong customer orientation, sense of urgency, and problem solving skills


Associate Degree in Business Management or Related Field

Years of Experience

Minimum of 3 years of related work experience or training

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: Wastewater, Water Treatment, Shipping and Receiving, Supply Chain, Transportation, Engineering, Operations