Regional Sales Manager-Dealer-Water Treatment Systems Mid Atlantic TN,NC,VA,WV, KTY

Date: Feb 14, 2024

Location: Chattanooga, TN, US, 37416

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation is at the center of the trend. We are a $4.5 billion company with over 149 years of history and more than 16,000 employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries. A.O. Smith will be celebrating their 150th anniversary in 2024.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide. A. O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees. 

Primary Function

The Regional Sales Manager (RSM) Dealer development in Mid-Atlantic- US- Water Treatment Systems role specializes in business development by growing A. O. Smith Water Treatment’s Dealer customer base and developing current customers via in-field support, training, and coaching of best practices.  The RSM is to be a  trusted advisor to our customers for all facets of their business from lead generation to post sale support.  The RSM will leverage A. O. Smith owned Water Treatment’s businesses Water Right Appleton, WI resources and value-added programs to drive success and loyalty within their assigned market and gather voice of customer feedback to assist in the creation of new programs and solutions to tackle future water or business challenges. The RSM will exclusively focus and work within A. O. Smith Water Treatment’s Water Quality Dealer Channel and support the specific brands aligned to that channel.  We offer our customers unique brands, products, programs, and support to help them become respected experts within their served communities.  The RSM will bridge the gap between A. O. Smith Water Treatment and the customer to ensure mutual sustained success in tackling their market’s water challenges and opportunities.


  • Work with the National Sales Channel Manager to understand initiatives and develop a plan of action that supports the goals of the territory
  • Develop a strong understanding of WaterCare, Evolve, Hague and A.O. Smith water treatment products and applications.
  • Call on users and prospective users of water treatment products to influence the purchases of A. O. Smith Water Treatment’s equipment and services
  • Support existing customers and attract new prospects with on-site technical and resource trainings
  • Attend and support industry and customer events in your assigned region
  • Meet sales and expense objectives outlined in the annual budget
  • Assist with properly applying and trouble-shooting water treatment solutions and provide in-field support when needed
  • Take part in monthly reviews and planning sessions to gauge progress, overcome challenges and review opportunities
  • Follow up on leads, inquiries, and customer issues in a timely manner 

Role Specific Responsibilities


  • 3 years of residential water treatment related experience desired
  • WQA Certification is a plus
  • Bachelors degree desired
  • Travel 75% of the time
  • Prior work experience for a water-related or water-adjacent business or industry is a plus
  • Excellent verbal and written communication skills with proficiency in Microsoft Office – Word, Excel, PowerPoint, Outlook, Teams and Zoom
  • Technical aptitude and strong business acumen
  • Comfortable and willing to speak on camera (Zoom, Teams) and to live groups
  • Valid driver’s license and own a vehicle capable of supporting travel efforts throughout territory
  • Ability to plan, meet timelines, handle multiple tasks and work collaboratively
  • Goal oriented with proven success in exceeding targets
  • Proven ability to manage time and workload from a remote/home based office



Bachelor's Degree

Years of Experience

Minimum of 3 years of related work experience or training

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Chattanooga

Job Segment: Wastewater, Water Treatment, Pre-Sales, Regional Manager, HVAC, Engineering, Sales, Management, Operations