Fulfillment Specialist

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Dispatches shipments to meet customer needs and maintains documentation. Prepares records of shipments and bills of lading and dray tickets for truck and rail carriers. Prepares records of receipt of incoming material and equipment and posts to open orders of suppliers. Responsible for accuracy of shipping documents and verifying receiving receipts with open orders.

Responsibilities

• Review customer portals for orders and shipping information.  Ensure that inventory is available to fulfill all shipments to meet the required departure dates by utilizing the SAP warehouse management system.  When needed, to assist in preparing orders to ship with ability to lift 50 pounds. 
• Transacting orders in SAP:  pick/ pack and ship.
• Creation of VICS bill of lading as needed or standard BOL for other shipments
• Coordinate timely product replenishment from off-site warehouses.
• Other duties as assigned and trained across various shipping channels.
   

Qualifications

• Must have a minimum of three years of shipping office and warehouse experience in a fast paced, high volume Distribution Center environment.
• Must be able to work either independently or in a team environment.
• Must have ability to create computer generated shipping documents.
• Warehouse management system experience, SAP preferred
• Proven data entry and computer skills are required.  Microsoft office, including outlook, word, and excel
• Bilingual Spanish-English preferred
• Ability to communicate professionally within all levels of the organization, customers, and our carrier partners both verbally and written
• Must be able to work overtime, and holidays when necessary

Education

Physical Requirements

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.