Human Resources Manager - Multi-Site

Date: Mar 24, 2024

Location: Franklin, TN, US, 37064

Company: A. O. Smith Corporation

Company / Location Information

A.O. Smith Corporation is one of the leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.


This position is located at APCOM - Division HQ is in Franklin TN with locations in Cookeville TN and Florence KY.

Primary Function

Designs, implements and manages a variety of human resource programs. Anticipates and plans for long-term human resource needs and trends in partnership with business management.



  • Lead human resources, safety, training, comp/benefits, payroll and security functions at multi-site (4), facilities.  This position has salaried direct reports. Specific areas of responsibility to include the following:
    • Align site HR objectives with the business to drive organizational value; actively partner with site leadership, North American leadership and corporate human resource teams to drive continuous improvement towards expected business results.
    • Partner with site leadership team to foster a culture of mutual trust and respect, maintaining the site's positive culture.
    • Lead continuous improvement of site's employee engagement efforts, providing consultation and recommendations to key stakeholders in the areas of talent management, employee relations, change management, performance management, safety, wellness, and other people initiatives.
    • Lead all Safety efforts to maintain a world-class safety culture, preventing lost time accidents and reducing worker's compensation costs.
    • Monitor organizational needs and engagement and take a proactive approach towards improvement of identified opportunities.
    • Lead and/or be an active team member on corporate and business unit HR strategic initiatives.
    • Ensure processes and systems are in place for effective communication; maintain open and transparent lines of communication.
    • Model professional/personal development with self and team; continuously works with site leadership team to further ingrain employee development into culture.
    • Ensure compliance with all legal and regulatory compliance agencies as it relates to labor, wage and hour and employment laws
    • Represent A.O. Smith appropriately in the community, seeking opportunities to maximize and reinforce A.O. Smith's reputation as the employer of choice in various region




  • Bachelor degree in related field 
  • Minimum of 7 years related work experience
  • 3-5 Years of Supervisory/Leadership Experience
  • PHR/SPHR preferred
  • Experience working in a multi-shift manufacturing environment is a must.
  • Experience with leading and developing direct reports.
  • Demonstrated success with building trust and strong relationships with others; follows through on commitments.
  • Strong critical thinking and problem solving skills: involves the right stakeholders; asks the right questions; understands the interrelationships of variables; utilizes data, analytics, and other key inputs to make decisions; anticipates the "ripple effect" of decisions to the business and people.
  • Demonstrated ability to work through ambiguity, prioritizing effort and resources accordingly.
  • Demonstrated ability to flex and establish balance between tactical and strategic priorities.
  • Demonstrated success as project leader with the ability to manage multiple projects simultaneously and achieve identified deliverables.
  • Utilizes creative and entrepreneurial approach towards continuous improvement.
  • Demonstrated ability to communicate effectively with employees at all levels within the organization.

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: HR Manager, Payroll, Wastewater, Water Treatment, HR, Human Resources, Finance, Engineering