Quality Engineer

Company / Location Information

A. O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Hague Quality Water (subsidiary of A. O. Smith) that exports water treatment solutions to over 50 countries is the longest standing water treatment manufacturer in the United States.

Primary Function

The Quality Engineer is responsible for developing, implementing and maintaining quality systems, driving continuous improvement initiatives, and supporting production teams with problem-solving and root cause analysis.

Responsibilities

• Develop, implement and maintain Quality Management System (QMS) to ensure compliance with ISO standards to advance quality to a world-class level.
• Conduct root cause analysis and corrective/preventative actions (CAPA) for customer complaints, nonconformances and internal quality issues.
• Lead PPAP, FMEA, control plans, capability studies and other quality tools in alignment with customer and regulatory requirements.
• Own responsibility for real-time troubleshooting of quality concerns on the manufacturing floor and driving rapid countermeasures and sustainment.
• Perform inspections and audits of raw materials, in-process production and finished goods to ensure compliance with specifications.
• Collaborate with design, engineering and manufacturing teams to ensure product quality during new product development and process changes.
• Manage calibration and maintenance of measurement and test equipment.
• Deploy and maintain Statistical Process Control of critical dimensions to apply advanced statistical methods to improve quality of processes and products.
• Train production and support staff in quality procedures and standards.
• Drive continuous improvement projects to reduce defects, improve efficiency and ensure customer satisfaction.
• Other duties may be assigned as needed.

Qualifications

• 3+ years of quality engineering experience in a manufacturing environment (plastic injection molding or water treatment industry preferred).
• Strong knowledge of ISO 9001, quality systems and manufacturing best practices.
• Hands-on experience with PPAP, FMEA, SPC, root cause analysis and CAPA.
• Proficiency with measurement systems, gages, CMMs and other quality tools.
• Excellent problem-solving, communication and collaboration skills.
• Ability to lead cross-functional teams and influence improvements.
• Familiarity with Six Sigma or Lean Manufacturing methodologies.

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

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