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Assistant Supervisor (2nd shift)

Date: Sep 13, 2021

Location: Johnson City, TN, US, 37601

Company: A. O. Smith Corporation

Company / Location Information


A. O. Smith Corporation, founded in 1874, is a $3 billion publicly-traded global water technology leader (NYSE: AOS) with over 15,000 employees globally.  We are one of the world’s leading manufacturers and best-known brands of residential and commercial water heaters and boilers, as well as a global leader in the manufacturing of water treatment systems for household and light commercial applications.  Our Johnson City location in Eastern Tennessee is home to approximately 1000 employees on our Manufacturing and Engineering teams for Residential Water Heaters, a product category in which we have #1 market share - nearly 40% of homes with a water heater have an A. O. Smith brand.

Primary Function


The Area Coordinator (2nd Shift) is responsible for the efficient operation of Manufacturing Department, the direction of the plant work force and the meeting of daily production schedules.  Coordinates activities of Level II workers and Employees. Verifies correct manufacturing processes are adhered to. Works with other operators, engineers and quality personnel to identify and resolve potential customer issues.


  1. Enter all production related data in workbooks and SAP.
  2. Reassign employee tasks as needed to ensure production.
  3. Distribute Schedule.
  4. Record training hours for certified positions and assist Level II workers with employee training.
  5. Ensure safety, quality and production standards are met.
  6. Assist operators with production changeovers.
  7. Assist in resolving any production issues.
  8. Troubleshoot production problems and make adjustments as needed. Contact maintenance as needed.
  9. Coordinate production during break times.
  10. Maintain daily production goals.
  11. Report and concerns or issues to Supervisor.
  12. Assist Supervisors as needed- monitoring employee time, absenteeism, and vacation paperwork or systems in a timely manner.
  13. Develop and promote positive relations with employees through effective communication of company policies and procedures and adhering to Bargaining Unit Contract.
  14. Ensure implementation of the program to build depth and departmental rotation plans.
  15. Perform all other duties assigned.


  • HS Diploma or GED
  • Minimum of 1 year related work experience
  • Demonstrated Leadership skills, understand basic principles of human resources and manufacturing process, ability to make decisions and the willingness to follow policies and procedures.
  • Previous experience with water heater  manufacturing industry is preferred.
  • Valid driver’s license
  • Excellent communication skills via written and oral

We Offer


Great people make our organization great and because of that, we offer a competitive base salary and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Disclaimer (U.S. ONLY)

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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