Production Planning Supervisor

Date: Sep 10, 2023

Location: Johnson City, TN, US, 37604

Company: A. O. Smith Corporation

Company / Location Information

We are one of the world’s leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

Primary Function

To be responsible for the materials management function relating to the planning and production scheduling products to meet company objectives and customer requirements.  This involves directing and administering production control, and close communication with inventory control, shipping and receiving, and materials storage departments.  This position reports to the Production Planning Manager and supervises the production control team. 


  • Ensures on-time deliveries meeting customer requirements while minimizing carrying costs and premium transportation charges.
  • Supervises and establishes procedures for taking and valuing the year-end physical inventory.  Monitors maintenance of perpetual inventory system to ensure the highest degree of accuracy throughout the year.
  • Directs the write-offs of obsolescent and damaged inventory to maintain realistic valuation of goods-on-hand.
  • Oversees and ensures proper production control planning and scheduling programs to meet sales forecasts and to balance the level of manpower and machine requirements.
  • Maintains proper contact with customers relating to releases and deliveries.
  • Coordinates with the purchasing department to schedule delivery of materials, supplies, equipment, and services according to requirements of the company's operations.  Investigates and solves problems resulting from material shortages, however caused.
  • Develops, establishes, and provides for the maintenance of reporting systems that relate to the production scheduling function.
  • Manages the shipping and receiving functions of the company and oversees the storage of purchased parts and finished goods.
  • Ensures that the company's established procedures are followed in connection with all materials department functions.
  • Is responsible for the motivation and development of subordinates to optimize their performance and their personal and professional growth.
  • Other Duties as assigned


  • Ability to work effectively with all levels of employees and management.
  • Strong organizational and planning skills.
  • Excellent communication skills via written and oral
  • Proficiency in SAP, Microsoft Office Suite; Word, Excel, Access, etc.
  • Celonis knowledge is desirable 
  • Lean manufacturing experience and/or Six Sigma knowledge is a plus



Bachelor's Degree in Business Management or Related Field

Years of Experience

2-3 Years of Supervisory/Leadership Experience

Physical Requirements

    We Offer

    Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

    Nearest Major Market: Asheville
    Nearest Secondary Market: Knoxville

    Job Segment: Wastewater, Water Treatment, Supply Chain, Lean Six Sigma, Shipping and Receiving, Engineering, Operations, Management