Quality Technician

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Responsible for evaluating weld seams, material, and performing capability analysis to ensure production requirements are met. Work with engineering, production and A.O. Smith Global team as directed for support. Analyze field returns and perform reports as directed. Work to ensure the company’s mission of continuous improvement is being met (i.e: capability studies, trial runs, runoffs, DOE testing, sample analysis)

Responsibilities

• Support Production and Engineering for measurements and forms of analysis.
• Perform capability studies regularly per Quality Engineer’s direction.
• Perform testing and tear downs as required for field return units.
• Support A.O. Smith Global for analysis and testing as requested.
• Prepare written test reports and/or data for submission to direct supervision/management.
• Technician will be responsible for conducting and reporting pulsation sampling tests in a timely manner.
• Weekly pulsation and process audits as directed.
• Responsible for all quarterly sample foam testing for all of NAWH facilities.
• Responsible for maintaining work instructions in ETQ and all other documentation pertaining to job duties.
• Must keep data up to date on a daily basis.
• Assist with training Auditors, CAB’s, and QCI’s in Tank department.
• Responsible for maintaining and performing all required metallurgical processes in the lab.
• Must keep metallurgical, PAL, and pulsation lab maintained per 5S standards.
• Expected to provide coverage for Receiving Inspection and Assembly Production as needed.
• Perform other duties as assigned.

Qualifications

• Associate's Degree preferred.
• Certification in ASQ preferred (i.e: CQT)
• 3+ years of related work experience or training 
• Thorough knowledge of measurement tools (pi tape, measuring tape, height gauge, calipers). FARO Arm is  preferred, but not required
• Physical ability to lift up to 50lbs.
• Metallurgical experience preferred.
• Ability to work independently without close supervision.
• Strong verbal, written, and analytical skills.
• Software skills: Microsoft Office.. Word, Excel, Powerpoint, and Outlook. Minitab and SAP is a plus.

Education

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.