Engineering Program Section Manager

Date: Jun 10, 2024

Location: Lebanon, TN, US, 37087

Company: A. O. Smith Corporation

Company / Location Information

Why A. O. Smith? 

Water technology is one of the fastest-growing industries in the world, and, as a leading global water technology company, A. O. Smith Corporation is at the center of the trend. Founded in 1874, we are a $3.5 billion company that employs more than 12,000 men and women. With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, A. O. Smith has the global reach to serve customers worldwide. We have sales and distribution in more than 60 countries around the world. A. O. Smith is committed to continuous improvement, not just in its factories and its processes, but in its people.  We value people who are able to analyze problems and take rapid, decisive action. 


What is great about this opportunity?

  • You will be a part of a new, state-of-the-art expansion in A. O. Smith’s Product Development Center (PDC in Lebanon, TN) within our Lochinvar facility.
  • You will join a company whose vision brings people together to consistently deliver innovative, high-quality solutions that result in increased customer demand.
  • You will be representing a company that makes products that improve the quality of life and are considered top of the line.

Primary Function

Provides reliability direction to team for a specific project or product.   Manages all aspects of the reliability program from start to finish, so that the project is completed on time and within budget.

Uses and applies advanced engineering principles within a particular field of specialization.  


  • Provides oversight of all reliability related activities.
  • On board new products and support existing products. Water heaters, tankless water heaters, water filtration systems, etc. 
  • Coordinates creation of reliability test plans for residential engineering projects.
  • Provides or supervises FMEA activity for residential engineering projects.
  • Provides analysis of warranty data to engineering project teams.
  • Works with multiple departments to coordinate engineering support relative to field issues.
  • Develops and executes objectives for self and others.
  • Manages the project, provides guidance and mentoring as needed.
  • Conduct performance reviews with direct reports, provide timely feedback and coaching, and promote growth among team.
  • Directs use of CAE tools such as Solidworks, MATLAB, LabView, Minitab, EES, CFD, FEA and interprets results. 
  • Develops and applies engineering standards and procedures, and provides advice on issues within the engineering field.
  • Effectively communicates technical material to internal business units.
  • Solid understanding of AOS processes and customers, participates in functional best practices, and has recognized expertise by operations.
  • Identifies projects of value to the company and establishes the technical requirements of each project.
  • Establish objectives for timing, resources and funding requirement for projects.
  • Manage budget and timeline to ensure project goals are met.
  • Conduct regular status meetings and keep team informed of changes or progress in project direction.
  • Perform other duties as assigned.

Role Specific Responsibilities


  • BS, MS, or PhD + 7 in engineering or related sciences  
  • Minimum of 10+ years of related work experience as product engineering manager 
  • 4+ years Supervisory/Leadership experience


Additional Qualifications:

  • Excellent analytical skills for reviewing costs and preparing budget reports.
  • Good general problem solving skills.
  • Some reputation of expertise & accomplishment. Maintain significant scientific and technical expertise.

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.



This role is eligible to participate in our remote work program, which allows employees to work remotely up to two days per week.  New employees in eligible roles can apply for this program after successfully completing their initial 90 days of employment.



Nearest Major Market: Nashville

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