PLM Support Analyst

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Responsible for entering, updating and maintaining Materials and Bills of Material within Lochinvar's PLM system.  May be responsible for setting priorities and providing assistance to less experienced staff.

Responsibilities

•  Create and maintain material and Bill of Material structures based on input from 
  Engineering and Manufacturing as part of Engineering Change Process (PCP, ETO,
  IMM, NPD and TLA).
• Analyze drawings generated in our CAD Department when creating new materials 
  and BOMs in our PLM system.
• Assists with drawing changes such as stamping instructions, minor spelling 
  discrepencies and title block adjustments.
• Check accuracy of bills of material prior to the submittal to Engineer for review.
• Have a clear understanding of policies and procedures within the department for 
  assigning part numbers, redlining bills of material, revising drawings while utilizing 
  Lochinvar’s PLM system.
• Verify consistency of material master descriptions and drawing descriptions, in 
  accordance with policy and procedures on processes.
• Participate in auditing units in Manufacturing to verify both BOM's and Manufacturing 
  build accuracy, communicate inconsistencies to the department supervisor or Change 
  Analyst.
• Track and manage active processes to ensure changes are implemented efficiently and 
  on time. Report on process status and escalate issues to the organization as needed.
• Must work well both independently and in a team environment. Must be a self-starter 
  who is able to handle multiple priorities at one time and remain results-oriented. Must 
  be able to provide ERP system related guidance to multiple departments after training.
• Must have interpersonal skills and ability to effectively interact with all personnel levels, 
  both inside and outside the company. Ability to handle difficult situations tactfully.
• Understands and demonstrates Lochinvar’s safety policies and procedures.

Qualifications

• Previous ERP, PLM, and SAP experience strongly preferred.
• Lochinvar product knowledge not required, but a plus.
• Must have strong administrative skills including proficiency in Microsoft Excel and Word.
• Two or more years of BOM experience.
• Ability to read, analyze and interpret documents such as, Change Requests, Red lines, and regulations as well as departmental procedures.
• Must possess excellent verbal and written communication skills with an ability to interface with all levels of the organization.
• Possess the ability to apply basic mathematical concepts.
• Possess the ability to define problems, collect data, establish facts, and draw valid conclusions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to manipulate computer keyboard, mouse and other office equipment with hands and arms.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet. However, when conducting line verifications on the production floor, noise levels can be loud. Eye and ear protection equipment will be provided.

Education

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.