Sr. Human Resource Generalist

Date: Jun 2, 2024

Location: Lebanon, TN, US, 37090

Company: A. O. Smith Corporation

Company / Location Information

We are one of the leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.

Recognized by The Tennessean as one of the top Nashville area Workplaces, Lochinvar (A business unit of A. O. Smith) is a leading producer of energy-efficient boilers, water heaters, pool heaters and commercial package systems.  We focus solely on serving our customers and offer them a product that delivers unmatched quality, performance, and application flexibility.

Primary Function

Designs, implements and monitors a variety of human resource programs. Anticipates and plans for long-term human resource needs and trends in partnership with business management.


  • Partner with site leadership to foster a culture of mutual trust and respect, maintaining the sites positive culture.
  • Provide support in one or more functional HR areas to include but not limited to; recruitment, student programs, training, educational assistance, diversity, immigration, relocation. 
  • Perform Employee Relations, counseling/coaching, corrective action, retirement counseling at all levels. 
  • Assist with Employee Education and Training.
  • Provide employee support with Benefits/Payroll Administration (including various types of leaves of absence)
  • Work closely with area managers to provide continuous Improvement/Process Improvement efforts, providing consultation and recommendations to the areas of talent management, employee relations, change management, performance management, safety, and wellness.   
  • Serve as a resource and advocate for employee questions, concerns, suggestions, and needs. 
  • Proactively addresses any potential issues, involving the appropriate stakeholders and driving issues to closure.
  • Other responsibilities may be assigned as needed


  • Bachelors Degree in Human Resources or related field
  • 5+ years of progressive related work experience
  • Experience working in a Manufacturing environment
  • Strong communication skills (written and verbal)
  • Demonstrated interpersonal skills and ability to deal comfortably with all levels of management
  • Ability to build strong relationships and achieve results while working with others
  • Must be able to operate with a sense of urgency
  • Demonstrated ability to identify opportunities, develop and execute plans and evaluate the results
  • Excellent time management and prioritization skills, with the ability to flex as changes or issues arise.
  • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
  • PHR and /or SPHR certification preferred
  • Proficiency with HR Systems (EmployeeCentral, SuccessFactors, SAP, Kronos/UKG preferred).

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.


Nearest Major Market: Nashville

Job Segment: Water Treatment, Wastewater, Payroll, HR, Employee Relations, Engineering, Finance, Human Resources