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Supply Chain and Operations Planning Manager

Date: Aug 1, 2022

Location: Lebanon, TN, US, 37090

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world, and, as a leading global water technology company, A. O. Smith Corporation is at the center of the trend. We are a $3 billion company with 140+ years history and employ more than 16,000 men and women globally.  We have sales and distribution in more than 60 countries around the world. A. O. Smith is committed to continuous improvement, not just in its factories and its processes, but in its people.

Recognized by The Tennessean as one of the top Nashville area Workplaces, Lochinvar (a business unit of A. O. Smith) is the leading producer of energy-efficient boilers, water heaters, pool heaters and commercial package systems.  We focus solely on serving our customers and have a solution for all your water heating needs, and because of this, have seen double digit company growth 34 of the past 36 years. 

Primary Function

The Supply Chain and Operations Planning Manager is responsible for leading the inventory and operations planning process (including parts procurement) to deliver exceptional service to our customers, favorable business performance, leverage the enterprise resource planning system, and resolve supply chain issues.  

Scope of Responsibility

  • Lead the inventory and operations planning and execution processes (including parts procurement) for the Lochinvar $400M business unit.
  • Provide leadership and guidance to the inventory control, procurement, and production scheduling leadership. 
  • Work with the business technology services team to ensure that the team has the appropriate tools and information to perform their jobs efficiently.


  • Lead a team that develops, executes, and monitors planning strategies implemented within the enterprise resource planning system to meet service level and inventory objectives.  This would include supply planning, production scheduling, and finished goods planning.
  • Provide input to the monthly sales demand planning meetings and lead the monthly supply planning meetings within the sales, inventory, and operations planning process (SIOP).
  • Provide supply recommendations to the Lochinvar executive leadership team in the monthly SIOP executive review meeting. 
  • Responsible for all Raw, WIP, and Finished Goods inventory to support overall business objectives.
  • Maintain a strong working relationship with business partners and a thorough functional knowledge of the supply chain, performance measures and information flows. 
  • Lead the team in delivering improved business results in order fill rate performance, inventory turns, slow moving and obsolete inventory and other metrics through process improvement work. 
  • Provide early identification of problems, advise senior leadership of risks and recommend options and/or corrective action.
  • Monitor team performance, provide feedback and development opportunities. 
  • Collaborate with finance to ensure that relevant inputs are provided for a successful financial reconciliation meeting within the SIOP process.
  • Utilize lean tools to develop and continuously improve standardized planning processes and collaborate with all functional areas to drive efficiencies across the business.
  • Work closely with Sales, Marketing, Finance, and Operations to implement seamless material transitions or new product introductions with minimal obsolescence.


  • Bachelor's degree from a four-year college or university required
  • 10+ years of related experience in Materials, Supply, Inventory Control, and Scheduling
  • 3+ years of experience in a leadership role utilizing the SIOP process preferred
  • APICS certification preferred.
  • Experience working with lean concepts and tools.
  • Must be able to travel up to 10% of the time
  • Proficient with ERP systems (SAP strongly preferred)
  • Excellent analytical, verbal, and written communications skills
  • Strong organizational skills with a high level of accuracy and attention to detail
  • Ability to work/operate independently with minimal oversight, but with focused objectives and discipline to obtain results.
  • Proven project management skills. 

We Offer

Great people make our organization great and because of that, we offer an onsite fitness center, onsite cafeteria and micro market, a competitive compensation package (base plus bonus) and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, 401k

Nearest Major Market: Nashville

Job Segment: Supply Chain, ERP, Supply Chain Manager, Supply Planner, Supply, Operations, Technology