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Business Intelligence Analyst

Date: Jan 7, 2021

Location: Nashville, TN, US, 37228 Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3 billion company with over 140 years of history and 15,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.


With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide. A. O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees. Recognized by The Tennessean as one of the top Nashville Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking. 

Primary Function

The SAP BW/BI Analytics developer will focusing on front-end Business Intelligence and Analytics solutions. 


Develop, Enhance, and Maintain Analytics (50%)

  • Work collaboratively with the Business to define and document requirements 
  • Design, develop, test and deploy analytics, visualization, dashboards and reports using:
  • Tableau / Tableau Prep
  • SAP Analysis for Office Excel
  • SAP Web Intelligence (WebI)
  • Communicate and deploy changes in the production environment
  • Document solution
  • Provide expertise and advice on analytics solutions and designs
  • Investigate issues and provide timely solutions  
  • Maintain a solid understanding of our Analytics tools and data sources 

Promote Analytics Best Practices (20%)

  • Support the identification and tracking of business benefits and value realized through the application of BI&A tools and techniques
  • Define and deploy standards and best practices for dashboards and visualization development; and the publishing of those analytics
  • Support, consult with, and mentor Analysts on data sources, SQL, ETL, reports, dashboard, and visualization 
  • Promote data literacy and a data driven decision culture
  • Identify and connect Business Analysts working on similar projects
  • Create or identify training material to develop Business Analysts

Maintain Analytics Infrastructure (10%)

  • Administer the Analytics Portal
  • Administer Tableau Server
  • Administer the Analytics Wiki
  • Support software implementations and system upgrades, and coordinate system validations

 Grow the BI&A Community (10%)

  • Contribute to the BI Community of Practice
  • Host and grow a Tableau Developers user group
  • Develop and launch an Analyst Certification program
  • Identify new opportunities to apply BI&A tools and techniques

 Enhance the Future of BI&A (10%)

  • Improve organizational Analytics Maturity 
  • Maintain an understanding of industry tools, techniques, and trends
  • Participate in software evaluations and proofs of concept
  • Contribute to BI&A Strategy, Roadmap, and Budget development



  • 5+ years' experience developing Corporate Reporting and Analytics in a Manufacturing environment
  • 3+ years' experience with visualization tools like Tableau (preferred), Power BI, or Cognos
  • 3+ years' experience with reporting tools like using SAP Web Intelligence (WebI), SAP Analysis for Office
  • 2+ years' experience with SQL and ETL tools
  • Bachelor's Degree in: Business, Information Technology, Mathematics; other discipline with minor in: statistics, quantitative methods, or data science; or equivalent education and experience
  • Demonstrated critical thinking and problem-solving skills, with a strong attention to detail 
  • Naturally curious with a love of learning, and demonstrated application of new learning
  • Must know when and where to use appropriate data; recognize when data is misleading, misrepresented or incomplete; effectively create, read and interpret charts, and graphs; use critical thinking skills when analyzing data; and employ “data storytelling” techniques when talking with people who lack data literacy skills.
  • Experience working with MS Office including advanced Excel proficiency 
  • Strong interpersonal and personal organization skills
  • Understanding of current Analytics tools, techniques, and trends 


  • Experience with:
  • Back-end" data warehouse development
  • SAP Analytics Cloud
  • Cloud databases
  • SQL Server Reporting Services (SSRS)
  • Basic understanding of Data Science techniques 


  • SAP Business Warehouse (BW) on HANA 
  • SAP Business Objects (BOBJ)
  • Tableau / Tableau Prep
  • SAP Analysis for Office Excel
  • SAP Web Intelligence
  • SAP Analytics Hub
  • SQL Server

Travel 10%-15% (primarily local)


Bachelor's Degree in Information Technology Management or Business Management

Years of Experience

Minimum of 5 years related work experience

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: Business Intelligence, ERP, Cloud, Database, SQL, Technology