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Sr. Demand Planning Analyst

Date: Jan 11, 2022

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3 billion company with over 140 years of history and 15,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide.


A.O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  Recognized by The Tennessean as one of the top Nashville area Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking.

Primary Function

This role is responsible for leading a portion of the Sales and Operations Planning process corporate-wide, developing the unconstrained demand plan, facilitating the supply reviews identifying and driving closure to gaps between demand and supply.  This individual is accountable for forecast accuracy improvements in order to ensure maximum complete and on-time performance.

What is Great about this Opportunity?

  • Corporate-wide initiative to build out our Demand Planning function - help us create and implement new Sales & Operations Planning processes across the organization
  • This role has a high level of Senior Leadership visibility and significant opportunity for advancement
  • Join a growing, stable organization committed to strong financial performance, strategic acquisitions and global expansion


  • Lead the Sales and Operations Planning (S&OP) process from demand planning to the review with executive management
  • Develop and maintain a rolling 12 month collaborative demand forecast for key customers.
  • Drive collaborative forecasting and replenishment planning with external customers and internal stakeholders.
  • Lead demand planning reviews for multiple product families measuring the demand planning process effectiveness to drive complete and on-time performance & continuous improvement actions.
  • Determine appropriate distribution center inventory stocking levels and drive actions to optimize working capital.
  • Facilitate supply reviews driving adherence and accountability with appropriate functional owners through rough cut capacity planning and performance to key metrics.
  • Identify and define gap analysis actions requiring management decision.
  • Create reports from system generated data to support problem solving as needed.
  • Develop and document standard work that drives repeatable results for demand and material planning.
  • Create key performance indicators that measure the accuracy, effectiveness and completeness of the demand and material planning process and drive root cause corrective action as needed.
  • Lead development of new methodologies, as needed, to improve the planning process and results.
  • Develop and maintain effective working relationships with cross-functional partners.
  • Develop and maintain strong working relationship with key customers.
  • Other responsibilities may be assigned as needed


  • Bachelor's degree in a related field.
  • At least 3 years of related work experience
  • APICS Certification preferred
  • Experience in a Demand Planning & Production Planning in an SAP environment preferred
  • Strong analytical capabilities­­ -­­­ Excel, statistical modeling, quantitative analysis
  • Strong Communication / influencing skills capable of maintaining positive internal/external relationships

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. 

Nearest Major Market: Nashville

Job Segment: Strategic Planning, Demand Planner, Supply Chain, ERP, Supply, Strategy, Operations, Technology