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IT General Controls-Compliance Specialist

Date: May 21, 2023

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3.5 billion company with over 140 years of history and 12,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide.


A.O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees.  Recognized by The Tennessean as one of the top Nashville area Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking.

Primary Function

The IT General Controls and Compliance Specialist is responsible for leading A. O. Smith’s IT Governance Program to ensure compliance with relevant laws, regulations, and standards. This position will also drive the collaborative effort with Managers and Internal Audit to determine the annual audit scope, timelines, and planned activities to meet the IT General Controls and SOX requirements and remediate any audit deficiencies. Provide support for the development and delivery of SOX training.

The ideal IT General Controls and Compliance Specialist is an effective team collaborator, problem solver, and IT control specialist committed to providing exceptional risk-based advice and insight to our internal IT stakeholders. This position will primarily be responsible for the Internal Control over Financial Reporting (ICFR) program for IT General Controls (ITGCs) and IT Automated Controls (ITACs) in a variety of environments, including business systems, supporting infrastructure and tools.


  • Working closely with the IT Security and Compliance teams to ensure ITGC and ITAC documentation and monitoring programs are consistent with SOX requirements
  • Manage the risk and control matrix for changes in the environment, new systems, tools, etc., to be responsive to applicable risks and design new controls as needed
  • Support management in developing/updating SOX ready documentation, including narratives, flow charts, control descriptions, etc.
  • Play a vital role in the risk assessment process in coordination with Internal Audit
  • Work in tandem with the internal audit group to design testing programs to ensure appropriate SOX assertions can be made
  • Providing guidance and training to other staff on IT compliance and security issues.
  • Maintaining records and documentation related to IT compliance and security activities.
  • Review, assess, and evaluate reported control deficiencies, root causes, and planned corrective actions in conjunction with control owners
  • Evaluate third-party service providers' quarterly SOC reports.
  • Seek to continuously improve the SOX program to become more efficient and effective through optimization and automation
  • Ensure changes to relevant laws, regulations, and standards to A. O. Smith's IT systems and processes comply with these changes.



  • Bachelor’s Degree in Information Technology, Business Management, or related field.
  • 5+years of experience, ideally with Big 4 and public company experience working on SOX compliance
  • A minimum of 3 years experience in SAP, ServiceNow,  
  • Practical knowledge and understanding of US GAAP, SOX and COSO
  • Knowledge of Risk, Compliance, Internal and External Audit methodologies, and competencies
  • Working knowledge of Sarbanes-Oxley (SOX)
  • An organized, detailed, proactive, self-motivated, and collaborative work style
  • Excellent oral and written communication skills
  • Proven ability to work cross-functionally and adapt to change
  • Ability to prioritize workloads and ensure deadlines are consistently met
  • High integrity and ability to handle confidential information



  • CIA/CISA or equivalent preferred, but not required
  • Demonstrated flexibility to adjust to changing IT needs by effectively managing and prioritizing concurrent assignments
  • Proven ability to identify and cultivate relationships with key stakeholders representing Global BTS and at multiple business levels
  • Excellent communication skills focused on the facilitation of meetings, ability to deliver informative, well-organized documentation and presentations, and the ability to effectively communicate in difficult and sensitive situations

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

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