IAM Analyst

Date: Nov 16, 2023

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information


We are one of the leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking.  


This role is eligible for a remote work schedule of up to two days remote work per week. New employees are eligible to apply after successfully completing their initial 90 days of employment and training.

Role Specific Responsibilities

  • Lead business requirements gathering workshops and document business requirements for IT Cyber Security and Compliance projects such as Identity & Access Management (AM), Active Directory, Multi-factor Authentication (MFA), and Privileged Access Management (PAM).
  • Work with business partners and lead efforts to understand their access and identity requirements to bring requirements in line with enterprise standards.
  • Ensure AD and HR sources of truth are integrated and partner with systems owners as required to ensure data is aligned across both sources.
  • Working with application, architecture, and engineering teams to define strategies to identify and migrate applications to an identify system.
  • Investigating legacy and on-prem applications reliant upon Active Directory.
  • Work with business stakeholders in developing future state business process flows.
  • Assist in developing business cases, project plans, communication plans, RACIs, and estimates.
  • Identify and troubleshoot IAM tool alerts and drive resolution.




  • Advanced experience with Sailpoint Identity and Access Management
  • Experience working on IT Security or Compliance projects 
  • In-depth knowledge of business re-engineering principles and processes
  • Excellent verbal and written communication skills, including presentation, facilitation, and coordination skills.
  • Knowledge Needed: Sailpoint Identity Now, Identity Access Management Systems, Windows Server knowledge, Active Directory operations w/in an enterprise environment, HRIS Systems, and Application Programing Interfaces (API) workflows






Baccalaureate in Information Technology Management or Related Field

Years of Experience

Minimum of 5 years related work experience

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: Cyber Security, System Administrator, Wastewater, Water Treatment, Engineer, Engineering, Security, Technology