Sr. SAP SD Solutions Architect

Date: Sep 14, 2023

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3.5 billion company with over 140 years of history and 12,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of innovative water purification products.  With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide.


A.O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees. Recognized by The Tennessean as one of the top Nashville area Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training, and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking.

Primary Function

Under the direction of the Customer Engagement Solutions (CES) Director, you will be responsible for understanding critical business processes, managing project deliverables, and collaborating with a great team. This position is a unique opportunity to serve as a software solutions architect and SME focusing on SAP SD while being a highly visible face to our business stakeholders and technology team. You will have access to and influence senior leadership to help them understand existing opportunities and challenges and will create solutions to solve their business needs.

This role is eligible for a remote work schedule of up to two days remote work per week. New employees are eligible to apply after successfully completing their initial 90 days of employment and training.

What will make you stand out

  • Exceptional presentation and consensus building skills
  • Knowledge of .Net and Salesforce/Telephony integration.
  • Exceptional verbal and written communication skills.
  • Strong relationship building skills.


  • Lead critical projects from start to finish including requirements gathering, solutioning, deployment, testing, training, change management, documentation, communication, and measuring business value
  • Develop a deep understanding of A. O. Smith business processes and strategy through collaboration and regular engagement with key stakeholders and process owners
  • Interface SAP with our external applications to improve systems usability and process efficiency
  • Translate business process requirements to SAP configuration and document solutions
  • Advise on the management of configuration and testing across the SAP environment

Role Specific Responsibilities

  • SAP S4 HANA experience preferred
  • 2 life cycle implementations of SAP S4 or ECC
  • Expertise in leading design/blueprint workshops, SAP Configuration, Custom Development, Cutover Activities, Data Migration, Testing and User Training and hyper-care support experience
  • Capability to lead or execute complex assignments and projects independently
  • Strong relationship building skills, internally within IT and with business users
  • Experience in conducting business requirements workshops including business process mapping as part of overall solutions design
  • Ability to troubleshoot systems issues and to coordinate with other process experts to resolve integrated issues



  • Overall (end to end) solutions design
  • Expertise in SD-FI integrations (AR accounting, inventory accounting, intercompany processing) and SD-MM integrations (MM fields impacting SD)
  • Experience in EDI set up and coordination with EDI partners is a plus
  • Experience with portal (web) integration to SAP; BAPI experience is preferred
  • Experience working with Vistex and Vertex is a plus
  • Experience working with Salesforce and Enosix is a plus
  • Ability to design interfaces between SAP and external systems (IDOC based, flat file based, XML based) preferred 


Bachelor's Degree in Information Technology Management or Related Field

Years of Experience

Minimum of 10+ years of related work experience

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: SAP, Solution Architect, Testing, ERP, Data Conversion, Technology, Data