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Supply Chain Systems Analyst - Early Career

Date: Nov 27, 2021

Location: Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Company / Location Information

Water technology is one of the fastest-growing industries in the world. As a leading global water technology company, A. O. Smith Corporation (NYSE: AOS) is at the center of the trend. We are a $3 billion company with over 140 years of history and 15,000+ employees. Our emphasis is on hot water and clean water; we are one of the world’s largest manufacturers of residential and commercial water heating equipment as well as a supplier of water purification products in a number of emerging countries.

With manufacturing operations in the United States, Canada, Mexico, China, India, and Europe, we have the reach to serve customers worldwide. A. O. Smith is committed to continuous improvement and maintaining a culture that values and respects our employees. 


Recognized by The Tennessean as one of the top Nashville Workplaces, we have programs in place to help our team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future. If you are inspired to learn, take risks, and succeed as a team, you can build an amazing career at A. O. Smith.


This role is located in our modern Nashville Metro Center office, located just minutes from downtown with easy interstate access and free parking.

Primary Function

A. O. Smith is looking for a driven individual to join our team and support the development and deployment of system solutions to optimize business processes. Reporting to the Supply Chain Solutions team and interfacing directly with our stakeholders, you will be responsible for ensuring the right business solutions are identified, developed, and deployed. You will execute against the supply chain roadmap that is aligned with the requirements of the business. This role will support process mapping of current and target state processes, participation in change management activities, engagement with business users and key stakeholders, and implementation of solutions to optimize business processes throughout the organization.


This unique role will provide you with the opportunity to demonstrate and grow your problem solving and technical capabilities while learning about A. O. Smith end-to-end business processes.


To be successful in this role you will need to have a solutions mindset, problem solving skills, possess a natural curiosity, and have a passion for technology and process improvements. You will be part of a team that is focused on business process optimization that supports organizational success by leveraging technology and problem-solving capabilities. The work that you perform and the outcomes you deliver will have a tangible impact on how we operate as an organization and our ability to succeed and grow in the rapidly changing digital landscape.


  • Assist management and business users in the development of use cases for process and system improvements
  • Work with technical and business users to interpret data and identify potential process improvement opportunities
  • Develop and deploy automation projects to support optimized business processes
  • Create quick reference guides to accompany analyses and automation projects
  • Provide training on developed solutions to improve business adoption
  • Directly support the creation of target state process and technology roadmaps that align with long-term organizational strategic requirements 
  • Support strategic SCADA/IIOT initiatives
  • Develop and manage project plans, schedules, and quality gates to track the progress of projects
  • Monitor and manage production support issues
  • Perform other duties as assigned


  • A bachelor's degree in IT, business or another related discipline is required
  • While 6 months or more of related work or internship experience is a plus, it is not required
  • A natural curiosity and love of learning
  • Knowledgeable of standard analytics components such as charts, graphs, tables
  • Demonstrated analytical skills with a strong attention to detail
  • Strong interpersonal and communication skills to allow for effective collaboration with the business
  • Familiarity with SAP configuration is preferred
  • Proficient in Excel, Word, and PowerPoint

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

Nearest Major Market: Nashville

Job Segment: Supply Chain, Systems Analyst, Supply, ERP, Intern, Operations, Technology, Entry Level