Shipping & Receiving Representative

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Perform all transactions related to receiving purchased parts and shipping customer orders. Perform cycle counts. Stock and organize warehouse. Pick, pack and load goods. Dispatches shipments to meet customer needs and maintains documentation. Responsible for accuracy of shipping documents and verifying receiving receipts with open orders.

Responsibilities

• Complete all clerical functions related to receiving inbound material accurately and within the time parameters established. Assists in unloading/ loading of trucks. SAP functions.
• Review, file, maintain, and research (as requested) all receiving/ shipping paperwork.  Files are to be retained in accordance with company procedures.
• Assist in achieving inventory accuracy in warehouse through investigation of inventory discrepancies and scheduled cycle counts.
• Provide information to buyers, planners, stock transaction clerks, accounts payable, vendors, production and transportation personnel as needed to resolve quality issues, receiving and accounts payable discrepancies.
• Complete all clerical functions related to Shipping. Perform SAP functions.
• Inspect and re stock freight returns.
• Pick, Pack and Load orders as needed.
• Dispatch daily loads with carriers.
• Plan and coordinate CPU/Third Party shipments via SAP/TM/ECC as required.
• Follow up with order entry department on past due CPU to ensure they are picked up or addressed. 
• Assist Customers load their pick up’s.
• Create paperwork required for all shipments.
• Note special instructions to warehouse personnel.
• Monitor daily task list as required to ensure timely loading of trucks.
• Facilitate and/or troubleshoot problems with documentation required for loading trucks.
• Update trailer and tracking information on shipments as required.
• Post Goods Issue validation of all shipments.
• Correct and provide corrected shipping documents as required.
• Prepares bills of lading for each shipment and checks and records all items loaded for shipment.
• Notifies supervisor or planning department when major discrepancies occur.
• Collects information for damage claims on in-transit damage.
• Other duties as assigned.

Qualifications

• Min 3 years experience
• Word typing ability to accurately key 50 WPM Ability to communicate effectively with co-workers and superiors, both verbally and written
• Proficiency with office machinery and Office Systems, specifically MS Office and email functions
• Strong logic and problem solving abilities, including ability to plan, organize, and work under minimal supervision
• Ability to maintain confidentiality of information
• Strong attention to detail

Education

We Offer

Starting pay: $21.93

After 6 months: $23.63

After 1 yr: 24.37

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.